Manager/Lead, Global Internal Communications, Amazon Project Kuiper
Amazon
Description
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
We’re looking for a talented and passionate person to join this exciting mission and lead employee communications and culture. At part of this role, you’ll work closely with senior leaders to establish the rituals, norms, practices, and activities that drive our mission-driven, passionate, fast-paced, innovative culture and keep all employees on the same page.
Initially, this position will support Kuiper Business (product, consumer, business, operations, marketing) with the opportunity to expand to the rest of the Kuiper team over time. You will provide comms counsel to the VP of Kuiper Business and their leadership team, develop the employee engagement and communications calendar across the team, and partner with other Amazon stakeholders to execute it. You’ll craft compelling employee-facing comms, develop the channels for communications (e.g. email, blog, social, meetings, et al), help leaders react to breaking situations, and drive the storytelling and activities that build culture, connection, and community across a globally distributed, high-performing, diverse team.
Key job responsibilities
Kuiper is an early-stage, fast-growing business, and as such, adaptability, agility, and comfort with ambiguity are essential. You’ll need to pivot often, get up to speed on new issues fast, and have strong bias to action.
Key job responsibilities:
• Establish the Kuiper Business employee engagement and editorial calendar, including crafting new rituals, programs, and activities to drive culture.
• Help define the culture we want to build and develop plans to bring out qualities we want and sunset those we don’t.
• Craft key comms, working closely with exec leadership, including exec emails, slack posts, blogs, employee meeting decks, speeches, and talking points.
• Leverage data-driven insights and deep knowledge of your craft to make comms decisions. Evaluate comms efficacy based on objective metrics and insights to continually improve.
• Innovate in the way we engage employees and drive a strong, inclusive, clear culture.
• Drive the creation of employee comms channels, as needed (e.g. new meeting series, email series, social channels, meeting cadence, internal portal, et al).
• Leverage AI to scale your efforts and impact across media and activities.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Basic Qualifications
- Experience driving direction and alignment with cross-functional teams
- 5+ years professional comms experience (PR or employee comms)
- Excellent writing and verbal communication skills, with the ability to think and communicate clearly, formulate a clear point of view on complicated issues, and create a concise and well-written narrative
- Experience engaging with and counseling senior executives
- Experience using data and metrics to measure impact and determine improvements
- Ability to travel globally as needed
Preferred Qualifications
- Experience leading across multiple locales
- Experience analyzing data quantitatively and using customer research, data and metrics to back up assumptions, identifying opportunities, and assessing the efficacy of marketing programs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,800/year in our lowest geographic market up to $211,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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