· Training to ISP\: Training existing and new ISPs on product understanding, product handling and key applications.
· Development of STC trainers\: Conduct Train the trainer program for STC. Help them prepare training modules.
· Development of local service centers\: Co-ordinate for appointment, training of service centers & specific support needs of service centers.
· Conduct application meet.
· Application support\:
o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etc
o Prepare guidelines on use of various communication protocols in Drives & PLC.
o New application development in close working with Sales / ISP.
· Product presentations and demonstration at End users, OEMs & consultants.
· Support to sales & service\: Help in project specification compliance.
Competencies\:
· Experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA.
· Should have worked as individual and also as a part of cross Function Team
· Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes.
· Excellent troubleshooting skills and ability to work under pressure.
Critical Knowledge
Market and Environment
Awareness of industrial automation market trends (Country) especially related to VFD, PLC & HMI. Domain Knowledge of major verticals, F&B, MMM, WWW, Petrochemicals and application within the segments.
Understanding customer requirement
Understanding of competiton
Technical and Professional
Industrial Automation System, Software solutions, Industry segments
Industrial Applications Knowledge