Pittsburgh, PA, 15222, USA
35 days ago
Manager - IT
As a Manager - IT, you are responsible for coordinating activities of staff engaged in business systems, computer operations, computer systems, computer programming, and company's network to assure effective computer resources are provided to users. **Responsibilities:** + Assigns personnel and schedule workflow to facilitate projects. + Analyzes performance indicators such as number of transactions per second, response time, and number of transactions being processed to ensure systems are operating efficiently. + Analyzes problems and capabilities to develop solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency. + Directs training or trains personnel in operation of information equipment. + Confers with programming personnel and oversee testing of new and revised programs and procedures. + Responsible for oversight of evaluating, developing, and maintaining data systems. + Identifies system needs and directs composition of new and revised program instructions and observes operational effects. + Provides guidance to assist operators in locating and overcoming error conditions. + Makes minor program and input data revisions to maintain operations. + Notifies programming and maintenance personnel if unable to locate and correct cause of error or failure. + Revises operating schedule to adjust for delays. + Prepares or reviews records and reports of production, operating, and down time. + Recommends changes in programs, routines, and quality control standards. + Meets with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. + Develops computer information resources, providing for data security and control, strategic computing, and disaster recovery. + Presents recommendations to management relating to purchasing and installing hardware, software, and telecommunication equipment. + Stays abreast of advances in technology. **Qualifications:** + Bachelors degree required. + 5 years required, 7 years preferred of data processing, system analysis design, and operations experience. + 3 years preferred of supervising work of subordinate employees experience. + Programming and systems analysis. + Solid analytical skills - able to solve problems & interpret instructions in any form + Project management expertise in planning and completing large and small projects + Strong verbal, written, analytical and interpersonal skills. + Leadership ability as a creative, competent team builder.
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