Manager II, Strategic Enterprise Marketing POSITION PROFILE This position is responsible for helping grow reputation, relationships, and pipeline within assigned horizontal and industry focus areas through the development, implementation, and management of targeted marketing activations. The role is responsible for managing marketing activities from conception through execution, including coordinating with internal teams on campaign overviews, executional plans, GTM data analysis, and results reporting. This position will have dual focus on driving GTM performance within: automation services related to Ricoh’s Digital Services and Delivery P&L, as well as our healthcare and insurance industry verticals across the strategic enterprise space down through the mid market. The Manager should be able to independently drive the GTM success of their assigned area with no more than approximately 20% ongoing direction and support from their managing Senior Director. Job Duties and Responsibilities + Proactively works with sales and marketing to develop, implement and execute successful GTM plans that ultimately support reputation, relationship, and pipeline generation. + Works cross-functionally with marketing, sales, sales operations and other functions to support business initiatives. + Provides strategic input on concepts and messaging for campaigns including emails, print and landing pages/micro sites, working with internal resources or vendors/agencies as needed. + Helps direct campaign implementation in the marketing automation platform and CRM system. + Helps champion the strategic customer point of view, ensuring marketing communications are relevant for the intended audience. + Engages, and shares knowledge and skills, with the marketing team to provide continued awareness of marketing best practices and methodology to ensure that Ricoh is always bench-marking against world class standards. + Serves as liaison across departments and functional groups to ensure marketing campaigns are integrated across the company as appropriate. + Collaborates with sales operations, field marketing, and channel marketing to provide visibility to marketing campaigns, processes, tools and reports. + Manages the creation and communication of new materials and email templates in the marketing automation platform. + Participate in brainstorming and creative concept meetings; collaborate with content team to translate strategies outlined in creative briefs into engaging concepts and copy for various business units and clients; generate creative concepts that support marketing strategies and integrated campaigns. + Manage Webinar content, in tandem with company and/or industry thought leaders, to generate leads. + Performs other duties as required. QUALIFICATIONS (Education, Experience, and Certifications) + 4-year college degree (Marketing) other related course or certificates or equivalent years of related work experience + Minimum 5 to 7 years of experience in a marketing or demand generation environment, preferably with experience in digital services. + Preferred experience in healthcare and/or insurance marketing + Digital marketing experience is required. + Excellent writing and proofing skills required. + Ability to work collaboratively across and within teams/groups KNOWLEDGE, Skills And Abilities + Strong analytical skills and attention to detail + Strategy development – experience defining, planning, and shaping strategies and initiatives, as well as execution + Strong communication, presentation, and interpersonal skills. + A clear customer focus and ability to understand the needs of the customers at every level. + Proven experience of working closely with sales, marketing, and professional services. + Working knowledge of Marketing Automation platforms, multi-media, web layout and industry-standard graphics programs preferred + In-depth knowledge of B2B marketing practices. + Excellent project management skills to plan, determine resources, needs, monitor progress, and adhere to project timelines. + Must be highly motivated with the ability to handle multiple assignments and operate effectively in a fast-paced environment. + Ability to build consensus with leaders and work effectively within a cross-departmental team WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS + Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. + Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction – prepare, provide and convey diversified information. + Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand + coordination. + Travel required ~10% The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.