Additional Pay Details 

Compensation Range 

$120,000 - $135,000 per Year 

Bonus Eligible  

 

Manager II, Contract Development and Compliance

 

Able to reside in the Eastern Time Zone

 

Purpose of the Role

The Ricoh Global Services Commercial team is responsible for winning and retaining profitable business with Ricoh’s large global clients. The team delivers complex, competitively priced, and compelling proposals through global expertise and consistent best practices. The Contract Development and Compliance (CD&C) team ensures quality, compliance, and efficiency across the Global Major Account segment.

The CD&C Manager plays a key role in developing contractual materials for new service lines and ensuring internal compliance with global standards. In the Americas region, this role supports sales teams and affiliate companies in negotiating and signing compliant regional/global contracts for International Accounts (IA).

Key Responsibilities Global Contract Development

Develop, publish, and update global contracting documentation (e.g., Master Services Agreements) Collaborate with subject matter experts to create standard global Statements of Work (SoWs) for new service lines Provide guidance on global contracting issues (e.g., currency, financing, billing, SLAs) Ensure customer contracts meet global standards; identify and mitigate risks before global approval

International Account Support

Manage the Deal Approval & Contract Launch Process during sales and negotiation phases Present and negotiate contractual documentation with clients Support Sales Leads with Deal Registration activities Oversee the Contract Approval process and submit launch documents to stakeholders

Performance Measures

Achievement of Global Major Account revenue targets, including new service lines Profitability of Global Major Accounts Customer satisfaction and retention Acquisition of new global customers

Qualifications Education

Bachelor’s degree in Business, Law, or a technical/scientific discipline (e.g., BEng, BSc)

Experience

Minimum 5 years in relevant fields: bid management, legal, contract negotiation, pricing, product marketing, or procurement Experience drafting documents and negotiating with customers in dynamic environments (e.g., consulting, biotech, tech, engineering)

Language

Fluent in business English A second language is beneficial, especially the ability to communicate effectively with non-native English speakers

Skills & Competencies

Analytical Thinking: Strong problem-solving and business process analysis Business Acumen: Understanding of legal and commercial concepts in global contexts Leadership: Ability to influence, lead teams, and make sound decisions under pressure Communication: Excellent verbal and written skills; persuasive writing; proficiency in Microsoft Office Financial Literacy: Understanding of P&L, cash flow, leasing, financing, exchange rates, and market forces Cultural Fit: Works well across diverse teams and cultures; approachable yet assertive Work Style: Results-driven, detail-oriented, adaptable, and able to manage ambiguity and multitask effectively

Working Conditions

Hybrid work environment Occasional overtime and international travel High volume of work with routine deadlines Work assignments are diverse and often without precedent Periodic stress due to cyclical workload pressures

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a jobed with a job.