Chicago, IL, 60684, USA
2 days ago
Manager - Facility Maintenance Ops
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and responsibilities** This position is required to lead and direct facilities maintenance operations at United hub maintenance operations and related operationally significant installations. May be responsible for direct leadership oversight of regionally assigned locations. Responsible for the local (TCO) total cost of ownership (5M+) and cost efficiency. Responsibilities include: maintenance planning and execution; preventative maintenance and mandatory project program compliance; productivity, accountability and dependability program management; safety and OSHA program compliance; local state & federal environmental code compliance; and (SLA) service level agreement compliance delivering the optimum level of facility maintenance in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. + Lead team performance and execution against all division and corporate maintenance objectives within the Facilities Department + This includes; maintenance customer (SLA) service level agreement compliance, maintenance quality and reliability performance metric execution, all in service level goals / tolerances, planned and preventative maintenance program compliance + Lead efficient and effective team maintenance operations in a positive, productive and safe work environment for teams with 35+ personnel + Manage maintenance productivity, technical training, employee dependability, team recognition and employee accountability programs in accordance with policy + Establishes and maintains a collaborative and productive business relationship with local union representatives + Develops and implements programs and policies that meet and exceed corporate cultural objectives + Responsible for the local (TCO) total cost of ownership and cost efficiency of local and regional maintenance operations in excess of 5M annual spend + This includes all financial and staff planning, accounting and the budgetary compliance of hub location and assigned region + Lead safe and environmentally compliant maintenance operations + Manage all safety / OSHA, environmental and training programs in accordance with corporate policy + Manages safety mitigation program and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility assets or team personnel + Maintains proactive communication and positive relations with maintenance team and customer group stakeholders + Lead maintenance team engagement and communication programs + Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Technical degree or 5 years in a maintenance leadership position + 5 years’ experience in a maintenance leadership role + Successful candidate must be able to clear a criminal history check in order to obtain and retain credentials necessary for position + Specific clearances include but are not limited to FAA / TSA / Airport Authority / US Customs + Must be legally authorized to permanently work in the US + Experience Planning, supervising or leading facilities maintenance in an Airline operation + Financial planning and management + Performance planning and management + Goal setting and execution + Thorough knowledge of operational corporate and CBA policies and procedures + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Bachelor’s Degree in Business or Science + 2-4 years’ leadership experience within a Facilities maintenance operation + Demonstrated leadership ability in large department environment + Outstanding interpersonal skills having a proactive management style; superior problem solver driven for team excellence The base pay range for this role is $109,820.00 to $142,936.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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