Primary City/State:

Mesa, Arizona

Department Name:

Environmental Svcs-Hosp

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care. 

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at our High Reliability Organization (HRO), Banner Health. 

We want you to bring your passion for leading a team that provides a safe, clean, and sanitized environment to Banner! As an Environmental Services Manager, you will be an important part of the overall patient experience. You will provide direct supervision to the department’s four Supervisors, and indirect supervision of approximately sixty EVS Associates. You will ensure that proper infection control and safety procedures are followed in our fast-paced department.

This is a full time salaried/exempt position.

General schedule is Monday-Friday generally with a 6am-9am start time (varies based on business needs), weekends or holidays may be required based on business needs.

However, while rare, there may be occasions that require you to work outside of your normal schedule. Please keep in mind that the department operates 24/7/365.

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared  as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

POSITION SUMMARY
This position is responsible for the effective direction, management, and operation of all functions of the Environmental Services department to maintain a clean and safe medical center environment. Ensures the proper guidelines and protocols governing the use of chemicals and the disposal of waste products are enforced. Provides a key role in negotiation of cleaning supply and equipment contracts, and linen contracts.

CORE FUNCTIONS
1. Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow for the environmental services department. Develops goals and performance expectations for staff. Establishes work procedures and directs the daily work of staff. Removes barriers, leads team and effectively delegates and promotes teamwork.

2. Assures the department is effectively and efficiently controlling budgeted manpower, materials, equipment, money and time. Promotes and ensures compliance with system and/or facility policies and procedures, as well as federal and state regulations. Reports performance monitoring for expected time periods.

3. Establishes priorities for the goals, objectives and strategies for the Environmental Services Department. Studies systems and processes to understand and make improvements. Seeks to benchmark outside the organization to find better approaches. Makes predictions of volume trends, staffing and technology needs as well as supply costs.

4. Manages and ensure the effectiveness/efficiency of work and employee scheduling systems. Defines roles, responsibilities, key relationships and accountability. Develops staff through orientation, assessment of competencies and performance, and promotion of educational and training opportunities.

5. Promotes win-win interpersonal relationships with leaders, facility and system senior leadership, employees, physicians, patients and customers. Fosters positive customer service attitude by maintaining effective working relationships. Promotes win-win negotiations with suppliers.

6. Leads teams and contributes to efforts to improve processes and customer satisfaction, reduce waste and promote system integration resulting in best value care. Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety education sessions.

7. Develop plans and programs for change implementation when needed.

8. Leads teams and contributes to efforts to improve processes and customer satisfaction, reduce waste and promote system integration resulting in best value care. Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety education sessions.

9. Department responsibility over facility/campus buildings. Internal customers are patients, staff, executives, and physicians. Phone contact with a variety of outside customers.

MINIMUM QUALIFICATIONS
This position requires a minimum of 3 years supervisory/management experience. Must possess current knowledge of budgeting, negotiating, and regulatory requirements. Requires a comprehensive working knowledge of environmental services functions, including chemicals, tools, and equipment used for carpet and hard floor care. Must possess skills in the areas of computer operation, planning, directing, communication, and statistical analysis.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

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