Manager - Energy Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Responsible for supporting the Senior Manager / Associate Director / Director in the design and implementation of effective risk management and insurance programs for prospects and clients. Day to day management of all client service activities. Retention and development a portfolio of Energy accounts. Complying with all non-negotiable policies of the company. Main Duties & Accountabilities Account Administration + Assisting in managing workflow / priorities of Energy clients. + Ensuring all documentations and procedures are in compliance with company standard. + Managing income booking. + Attending client meetings. + Attending surveys and Risk Management and marketing activities as designated. Account Monitoring + Attending to client enquiries. + Arranging for processing of adjustments / amendments to insurance program. + Coordinating and cooperating with Finance and Accounting Department (FAC) on premium collection from Cedents and premium payment to Reinsurers and overseas Aon offices. Business Management + Assisting with Broking and Pre-Renewal Strategy planning. + Reviewing on premium, policy terms, wordings and endorsements. + Completing placement of covers, policy and endorsement (co-ordinated with the related AEs). + Monitoring team budget and forecast in conjunction with the related team members / Director. Claims’ Services + Liaising with claims department, where required, to provide claims summary analysis on clients’ accounts Key Result Area + Holding accountability. + Engaging and contributing to the team success. + Knowing the client and building a relationship with the clients. + Understanding the clients’ businesses. + Determining the clients’ risk management and insurance needs. + Being alert to political or other developments which may affect the Aon relationship. + Detecting the changing needs of clients to assist in forward planning and product development. + Advising clients on uninsured areas and transferring general insurance knowledge to clients. + Formulating an effective and efficient (cost effective) insurance and risk management program for the clients. + Assisting in placement of insurance program with insurer(s) / reinsurer(s). + Effective planning / coordination / communication / delegation / motivation of the account service team. + A high standard of day-to-day service; prompt attention to client requests; provision of all client documentation, well presented, within acceptable periods. + Applying Aon Group Quality System procedures as applicable and as documented. Minimize exposure to E&O claims. + Assisting FAC with credit control where premium payments are long overdue or as otherwise specifically requested. + Co-ordinating and following up with insurers and reinsurers, where required. + Co-ordinating with the overseas network, where required. Skills and experience that will lead to success + Proven minimum 5-7 years' experience in Insurance Industry or Energy Industry and Reinsurance + Bachelor's Degree or higher level + Proficient in both written and spoken English and Thai + Good Interpersonal & Communication skills + Customer service skills and problem-solving skills + Ability to work under pressure + Ability to adapt and learn quickly + Positive Attitude How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #LI-PC1 2558205 Manager - Energy Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Responsible for supporting the Senior Manager / Associate Director / Director in the design and implementation of effective risk management and insurance programs for prospects and clients. Day to day management of all client service activities. Retention and development a portfolio of Energy accounts. Complying with all non-negotiable policies of the company. Main Duties & Accountabilities Account Administration + Assisting in managing workflow / priorities of Energy clients. + Ensuring all documentations and procedures are in compliance with company standard. + Managing income booking. + Attending client meetings. + Attending surveys and Risk Management and marketing activities as designated. Account Monitoring + Attending to client enquiries. + Arranging for processing of adjustments / amendments to insurance program. + Coordinating and cooperating with Finance and Accounting Department (FAC) on premium collection from Cedents and premium payment to Reinsurers and overseas Aon offices. Business Management + Assisting with Broking and Pre-Renewal Strategy planning. + Reviewing on premium, policy terms, wordings and endorsements. + Completing placement of covers, policy and endorsement (co-ordinated with the related AEs). + Monitoring team budget and forecast in conjunction with the related team members / Director. Claims’ Services + Liaising with claims department, where required, to provide claims summary analysis on clients’ accounts Key Result Area + Holding accountability. + Engaging and contributing to the team success. + Knowing the client and building a relationship with the clients. + Understanding the clients’ businesses. + Determining the clients’ risk management and insurance needs. + Being alert to political or other developments which may affect the Aon relationship. + Detecting the changing needs of clients to assist in forward planning and product development. + Advising clients on uninsured areas and transferring general insurance knowledge to clients. + Formulating an effective and efficient (cost effective) insurance and risk management program for the clients. + Assisting in placement of insurance program with insurer(s) / reinsurer(s). + Effective planning / coordination / communication / delegation / motivation of the account service team. + A high standard of day-to-day service; prompt attention to client requests; provision of all client documentation, well presented, within acceptable periods. + Applying Aon Group Quality System procedures as applicable and as documented. Minimize exposure to E&O claims. + Assisting FAC with credit control where premium payments are long overdue or as otherwise specifically requested. + Co-ordinating and following up with insurers and reinsurers, where required. + Co-ordinating with the overseas network, where required. Skills and experience that will lead to success + Proven minimum 5-7 years' experience in Insurance Industry or Energy Industry and Reinsurance + Bachelor's Degree or higher level + Proficient in both written and spoken English and Thai + Good Interpersonal & Communication skills + Customer service skills and problem-solving skills + Ability to work under pressure + Ability to adapt and learn quickly + Positive Attitude How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #LI-PC1