Full-time (80 hours biweekly) Weekdays, daytime hours with flexibility to cover evenings, nights and weekends as needed **General Summary** Develops, implements, coordinates and evaluates the activities of the Crisis Intervention program. Manages the daily operations of multiple sites and supervises assigned staff. **Duties and Responsibilities** **Essential Functions:** + Develops, maintains and coordinates programming and oversees daily operations. + Provides direct service and back-up when short staffed. Assists in clinical activities as a practitioner and resource person as needed. + Acts as liaison and coordinator of services to the System, counselors and community. + Compiles data for and prepares regularly scheduled or special reports, analyses and statements. **Common Expectations:** + Selects, trains/orients, assigns department staff, evaluates performance, and makes recommendations for personnel actions. + Assists in developing budgets. Ensures that program operates within budget. + Develops and revises departmental policies and procedures. Supports and enforces departmental and organizationalpolicies as well as state and federal accreditation standards. Supervises preparation of statistical and quality improvement/assurance reports. + Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning theimpact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, aswell as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required. + Demonstrates knowledge of the principles of growth and development over the life span of the assigned patientpopulation. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Providesdirect patient care to assigned patient age group(s). + Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvementand innovation. + Coordinates crisis intervention with county agents and other agencies. + Conducts educational sessions on crisis intervention, with regards to the Mental Health Procedures Act, to System employees, schools and social service agencies. + Participates as a member of a variety of committees. Interfaces with other departments and physicians to ensure the provision of an appropriate service delivery and referral system. **Qualifications** **Minimum Education:** + Bachelors Degree Required **Work Experience:** + 3 years Experience in human services or nursing. Required + Supervisory experience. Preferred **Knowledge, Skills, and Abilities:** + Excellent human relations and oral/written communications skills. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/) WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan York Hospital Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan's eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23. The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions. WellSpan York Hospital's Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital's medical and dental staff. WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital's intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds. **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.