At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a Manager, Client Services to join our dynamic team of client advocates. In this essential leadership role, you will be a trusted liaison for our clients, cultivating enduring relationships and ensuring their needs are met with excellence. As a champion for superior service delivery, youll collaborate across functions, manage client engagements, and help your team thrive in delivering solutions that exceed expectations. We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge officeandgiven the flexibility to work remotely a few days a week. Key Responsibilities + Develop and nurture productive, professional relationships with key client contacts by consistently providing outstanding support, service, and value. + Own and resolve client issues from inception to resolution, offering thoughtful updates and proactive communication throughout the process. + Anticipate client needs and reach out with suggestions to help them achieve critical business objectives. + Partner with internal teams to articulate client requirements and set clear turnaround expectations. + Lead the creation, presentation, and follow-up on business review meetings with clients, collaborating internally to deliver actionable feedback. + Work side-by-side with Account Management teams to identify and pursue new business opportunities. + Serve as a mentor, escalation point, and role model for Relationship Administrators, directly managing and developing a team. Required Qualifications + BA/BS degree required. + Proven experience building strong client relationships with superb written and verbal communication skills. + Exceptional organizational skills, attention to detail, and a demonstrated ability to multitask in a fast-paced environment. + Strong self-motivation and adaptability to various client needs and dynamic situations. + Intermediate to advanced proficiency in Microsoft Office suite (Word, Excel, PowerPoint). + Experience supervising or mentoring direct reports. + Demonstrated intellectual curiosity, with a commitment to continuous learning and process improvement. Compensation range: $80,000 - $90,000. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings #LI-DS1 #LI-Hybrid We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective. US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com . Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries. LinkedIn (https://www.linkedin.com/company/broadridge-financial-solutions/mycompany/) Facebook Instagram (https://www.instagram.com/accounts/login/?next=/broadridgecareers/) Twitter YouTube (https://www.youtube.com/channel/UCtvrrt99KXBkMsFd7xgpoig) Glassdoor The Muse (https://www.themuse.com/profiles/broadridge) Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.