As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Manager, Client Relationship Management  

Locations: Boston, MA |NYC | Hybrid 

Why You Will Love It Here!  

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans 

Your Future: 401k Matching Program, Professional Development Reimbursement 

Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 

Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave 

Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees  

Training: Hands-On, Team-Customized, including SS&C University 

Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do: 

Owning and pro-actively managing a portfolio of key client relationships 

Ensuring all SS&C service levels meet or exceed client expectations 

Building trusted relationships with the Clients' key contacts (CFO, COO, etc.) 

Capturing client feedback to drive strategic change initiatives and trend analysis 

Organizing and chairing formal service level review meetings with clients 

Articulating the benefits of SS&C services and business model to clients 

Incorporating client initiatives, needs, and structures into formal account plans 

Fostering strong internal working partnerships within all SS&C service areas 

Identifying cross-selling opportunities within existing client base 

Developing and translating MIS into process / service enhancement recommendations 

Working closely with sales team and contributing to marketing efforts 

Maintaining knowledge of industry trends and their potential impact on SS&C 

Occasional travel is required 

What You Will Bring: 

Bachelor’s Degree 

Minimum of 3+ years experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/business 

Demonstrable communication, relationship, and team skills 

High level of comfort preparing and leading client presentations 

Significant degree of self-motivation and direction 

Tact, professionalism, and savvy in resolving escalated client issues 

Ability to generate ideas, leverage MIS, and suggest process improvements 

Experience working closely with senior-level management 

Related experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plus 

Experience in investment banking, asset management, private funds, capital markets a plus 

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. 

#LI-AF1 

#LI-Hybrid 

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

NY: Salary range for the position: 85000 USD to 155000 USD.