**It's more than a career, it's a calling** WI-St. Agnes Hospital **Worker Type:** Regular **Job Highlights:** **Department:** Case Management **Schedule:** Full-time **Education Requirement:** Must have BSN or MSW **Preferred Experience** : 2 years experience as a manager or case manager or 5 years experience with 2 years in progressive leadership **Job Summary:** Manages the daily operations for the Care Coordination department, which includes RN Case Managers, Social Workers, and administrative team members. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Develops and implements specific departmental goals, standards, and objectives which support the strategic plan and vision. + Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments. Provides bidirectional communication between leadership and frontline staff, + Collaborates with others regarding orientation and ongoing education. Provides coaching and mentoring of staff.Ensures staff compliance with departmental and organizational policies, procedures, and standard work. + Interacts with staff daily, identify gaps/barriers to process, escalates and brings gaps/barriers to resolution. + Participates with other members of team regarding opportunities for improvement in standard work. + Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations. + Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll. + Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's Scope of Service + Works in a constant state of alertness and safe manner. + Performs other duties as assigned. EDUCATION + Bachelor’s degree in nursing or Masters in social work EXPERIENCE + Five years’ experience, with two years’ progressive leadership PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois + Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) + Or + Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Missouri Division of Professional Registration + Or + Licensed Clinical Social Worker (LCSW) - Missouri Division of Professional Registration + Or + Licensed Master Social Worker (LMSW) - Missouri Division of Professional Registration State of Work Location: Oklahoma + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) + Or + Licensed Clinical Social Worker (LCSW) - Oklahoma State Board of Licensed Social Workers + Or + Licensed Master's Social Worker (LMSW) - Oklahoma State Board of Licensed Social Workers State of Work Location: Wisconsin + Registered Nurse (RN) Issued by Compact State + Or + Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services + Or + Licensed Clinical Social Worker (LCSW) - Wisconsin Department of Safety and Professional Services **Work Shift:** Day Shift (United States of America) **Job Type:** Employee **Department:** 8746080033 System Case Mgmt - WIS **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. 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