Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager, KYC/AML

Financial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment.

Team in Australia operates like a start-up, we have huge ambitions to build a premier capability, and we have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be.

Responsibilities

· Deliver agreed outcomes to the desired quality and do so in a timely manner

· Act as a Project Lead on outcomes you own

· Chip into the development and lead implementation of project outcomes

· Work with client teams per the authority delegated to you from time-to-time

· Lead and document outcomes from workshops

· Management of resources and act as the business intermediary between technology and business teams

· Ensuring client results are met and all processes and procedures are adhered to

· Ensuring other tasks assigned to you are completed to the highest quality

Qualifications we seek in you

Minimum qualifications

· Advanced verbal and written communication

· Work independently, post and call out to bring teams together to handle issues

· Ability to understand the big picture, work independently and use a mature posting and critical issue of management

· Project / Change Management experience in an Agile world including the ability to write business requirements

· Required Banking, Operations experience

· Proven stakeholder management skills

· Proven analytical skills

· Command over MS Excel and PowerPoint Skills

Preferred qualifications

· Experience leading teams even if this is at a University or Sports team level

· Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience

· Good analytical and problem-solving skills and ability to handle team and client discussions

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.