At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Building lasting relationships is at the heart of our business–and that’s exactly what members of our Account Development team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand.

Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives.

With the right backing, people and businesses have the power to progress in incredible ways. 

How will you make an impact in this role?

We are looking for an experienced Manager, Account Development to join our team in Amsterdam. In this position you are responsible for the retention and profitable growth of a group of American Express' largest commercial customers. You manage the relationship with these customers on a Benelux and EMEA level.

Develop long-term account planning and provide strategic valuable consultation to meet the needs of your customer and American Express (i.e. benchmarking insights, program management, cost containment, mandated programs, cost-benefit analysis, supplier strategy and payments strategy). Develop and expand the contact map of your accounts both horizontally as vertically Leverage your consultative selling skills and our extensive suite of payment solutions to uncover new profitable growth opportunities in Travel & Entertainment, Meetings & Events and Supplier Payments. Strong collaboration with Global Account Development teams and other internal partners to drive growth and a consistent positive experience to your customers You excel in an environment where collaboration, accountability and commitment are key

Minimum Qualifications

Proven business to business consulting, account management or sales experience, preferably with large / global companies Strong relationship management and consultative selling skills with a demonstrated ability to establish, maintain, and deepen partnerships with customers, and identify and drive profitable growth within a portfolio Masters consultative selling process to present customer oriented solutions and exceed customer expectations Track record of over-achievement on challenging goals, redefining standards of excellence and taking calculated risks Ability to build strong internal and external relationships aimed at delivering value to our customers and American Express Full proficiency in English (both verbal and written) High degree of proficiency in MS Office, in specific Excel, PowerPoint and Outlook Valid driver's license and the ability to travel occasionally

Preferred Qualifications

Strong analytical skills and financial acumen; comfortable with cost benefit analyses and selling premium product/service value A proven track record of presenting to senior executives, including C-Level Knowledge of the Payment Industries Dutch language (both verbal and written) Experience with Salesforce.com and Tableau

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.