Manager Mumbai, India **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** Global Markets Business Controls team is responsible for establishing data management strategy and data governance for Global Markets. The team works closely with other groups within Global Markets, other lines of business and Enterprise functions. The team drives strategic initiatives and projects in the areas of data management and governance. **Job Description*** The candidate, as part of Global Markets Chief of Staff (CoS) Work Distribution Team within GBS India, will be supporting multiple aspects of Business Controls & Data Innovation Group. The ideal candidate should have strong experience with development as well as maintenance of data analytics and automation initiatives. Candidate will be required to understand requirements, learn the process steps and to execute the process with high standards of excellence. Candidate will have to manage multiple scheduled and/or ad-hoc tasks and manage their time to ensure efficient delivery. The tasks may include data pre-processing, analysis, updation and presentation of outcomes in the form of tabular and visual reports. **Responsibilities*** The Role demands for a qualified professional who can provide guidance to direct reports typically comprising of senior leaders. + Providing technical expertise supporting data analytics and automation projects. + Must be expert in data analytics, mining, manipulation, aggregation, integration, and reporting. + Experience interfacing with onsite teams and must be detail oriented (e.g. ability to identify anomalies within large data sets). + Excellent critical thinking and problem-solving skills. Must be able to understand a process from end-to-end, be able to identify weaknesses in the process and implement solutions. + Excellent verbal and written communication skills. + Must be able to work with technical teams and translate technical concepts to business audiences. + Must be able to work well in collaborative team environment, but also independently. + Design and document workflow and make appropriate recommendations to improve operational effectiveness. + Drive operational excellence though process review, identifying bottlenecks and risks, mitigating and resolving issues. **Requirements*** + Advanced Tableau, Alteryx and Python. + Advanced excels skills, ability to handle complex formulas, high proficiency with macros using VBA. + Knowledge of machine learning algorithms, predictive modelling and statistical techniques would be a plus + Understanding of SQL database would be a plus + Clear understanding of Automation and Data analysis + Understanding of banking operations and financial products. + Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations + Flexibility to adapt to a variety of engagement types, working hours and work environments and locations + Strong interpersonal skills, with the ability to work independently and within a team environment + Ability to manage time effectively, set priorities and meet deadlines. + Excellent written and verbal communication skills **Education*** Graduates / Post-graduates with good track record/academic scores **Experience Range*** 4-6 years **Work Timings*** 11.00 AM to 10.00 PM (Weekends Off) **Job Location*** Mumbai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.