Manager Mumbai, India **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Legal Entity Controllership, General Accounting & Reconciliations, Regulatory Reporting, Operational Risk and Control Oversight, Finance Systems Support, etc. Our group supports the Finance function for the Consumer Banking, Wealth and Investment Management business teams across Financial Planning and Analysis, period end close, management reporting and data analysis. **Job Description*** + The candidate will be responsible for delivering complex and time critical data mining and analytical projects for the Consumer & Small Business Banking products, credit lending products such as Credit Cards and in addition will be responsible for data & business analysis for decision making by onshore line of business. + Candidate will be responsible for ETL related data activities, data management, data extraction & summarization, data validation, scheduling & process automation, dashboard & report preparation, etc. + The individual will play a key role in the team responsible for FP&A data reporting, adhoc reporting & analysis and would be required to work on multiple projects in parallel by ensuring adequate understanding of the requirements and deliver data driven insights and solutions to complex business problems. + These projects would be time critical which would require the candidate to understand key business levers & metrics for accurate & well controlled reporting. + Candidate will be required to understand the process and bring in efficiencies through automation of existing reporting packages or codes. + The work would be a mix of standard and ad-hoc deliverables based on dynamic business requirements. + Technical competency is essential to build processes which ensure data quality and completeness across all projects / requests related to business. + Candidate should have a clear understanding of the end-to-end process (including its purpose) and a discipline of managing and continuously improving those processes. + Robust process documentation & timely updates would also be part of the core work responsibilities. **Responsibilities*** + Preparation and maintenance of various KPI reporting (Consumer lending such as Credit Cards) including performing data or business driven deep dive analysis. + Credit Cards related metrics reporting through data extraction, validation, data summarization, variance analysis, dashboarding, etc. + Understand business requirements and translate those into deliverables. Support the business on periodic and ad-hoc projects related to consumer lending products. + Develop and maintain codes for the data extraction, manipulation, and summarization on tools such as SQL Teradata, SAS, Emerging technologies like Tableau, Alteryx, Power Query, etc. + Design solutions, generate actionable insights, optimize existing processes, build tool-based automations, and ensure overall program governance. + Managing risk: managing and reducing risk, proactively identify risks, issues and concerns and manage controls to help drive responsible growth (ex: Compliance, procedures, data management, etc.), establish a risk culture to encourage early escalation and self-identifying issues. + Effective communication: deliver transparent, concise, and consistent messaging while influencing change in the teams. + Extremely good with numbers and ability to present various business/finance metrics, detailed analysis, and key observations to Senior Business Leaders. + Perform weekly/monthly/quarterly end review and controls. **Requirements*** **Education*** MCA / MBA finance with 7 - 10 years of relevant industry work experience. **Experience Range*** + 7 - 10 years of relevant work experience in Data Mining, Analytics & reporting in Banking or financial services industry. Prior experience into Banking and Financial services industry preferably Consumer/Retail banking, Small Business banking, Credit cards businesses would be an added advantage. **Foundational skills*** + Strong abilities in data extraction, data manipulation and business analysis and strong financial acumen. + Excellent computer programming skills, including MS excel, Teradata SQL, SAS, VBA and emerging technologies like Alteryx, Tableau, Power Query, MicroStrategy, etc. + Strong business problem solving skills, and ability to deliver on analytics projects independently, from initial structuring to final presentation. + Strong communication skills (both verbal and written), Interpersonal skills and relationship management skills to navigate the complexities of aligning stakeholders, building consensus, and resolving conflicts. + Manages operational risk by building strong processes and quality control routines. + Data Quality and Governance: Ability to clean, validate and ensure data accuracy and integrity. + Troubleshooting: Expertise in debugging and optimizing SAS and SQL codes. **Desired skills** + Ability to effectively manage multiple priorities under pressure and deliver as well as being able to adapt to changes. + Able to work in a fast paced, deadline-oriented environment. + Stakeholder management + Attention to details: Strong focus on data accuracy and documentation. **Work Timings*** 11:30 pm to 8:30 pm (will require to stretch 7-8 days in a month to meet critical deadlines) **Job Location*** Mumbai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.