Manager Gandhinagar, India;Link Road Malad (West), Mumbai; Chennai, India **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** ARQ supports global businesses of the Bank with solutions requiring judgment application, sound business understanding and analytical perspective. The domain experience in the areas of Risk Management, Loss Mitigation and Prospecting Support provide solutions for fraud loss reduction, risk mitigation and cost optimization. The division comprising of highly qualified associates operates from three locations i.e., Mumbai, Gurgaon & Hyderabad. We facilitate information advantage with Strategic/Analytical solutions across Bank by supporting multiple lines of business and control functions. **Job Description *** In this role, you will be expected to work in our Portfolio Monitoring and automation team, as well as with our internal analytics, technology, product and policy partners to deploy advanced analytical solutions with the goal of developing algorithms for anomaly detection on a portfolio level with the goal of reducing fraud losses, reducing false positive declines at the point-of-sale, improving client experience, and ensuring the Bank minimizes its total cost of fraud. **Responsibilities** In this role, you will be expected to work with our model governance team executive as well as our internal analytics, technology, product, and policy partners to deploy advanced analytical solutions with the goal of reducing fraud losses, reducing false positive declines at the point-of-sale, improving client experience, and ensuring the Bank minimizes its total cost of fraud. Some tasks that this role may be responsible for include (but are not limited to): + Hands on experience in Pyspark, SAS and Hive. + Develop dashboards and MIS to show model performance, trending, and potential issues. + Partner with model developers on onboarding the new models into the dashboard suite or making changes to the existing models reports. This will include critically evaluating the requirements and understanding potential impacts to the reporting structure, consistency of the requested metrics, and impacts to the dashboard performance. + Enhance model performance reports with additional functionality (e.g., drill downs) and optimize dashboards performance. + Evaluate data needs for the automated model performance monitoring and support data ingestion processes, as needed. + Partner with model developers on performing root cause analysis of the model performance trends, as needed. + Work on achieving full model performance monitoring automation by partnering with model developers, technology, and internal data science teams. + Robotic process automation to reduce the need for manual, repeatable processes. + Strong SQL skills with commensurate experience in a large database platform + Design and implementation of visual dashboards supporting model governance & anomaly detection alerting process. + Assist with the deployments of the monitoring algorithms in coordination with various Tech partners. + A strong willingness to learn new technologies and ability to think critically. **Requirements** **Education** – Advanced degree, preferably in Applied Sciences, Engineering from a premier institute **Certifications if Any** - Technical certifications in SAS, Spark, SQL, Python preferred. Experience – · 6 to 9 years of relevant experience in analytics, with around 2+ year of direct experience in Pyspark, Tableau, SQL, and data analysis. Experience with model development and fraud analytics are preferred· · Proficiency with visualization software such as Tableau and presentation software such as PowerPoint · U.S financial services experience preferable . Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference. **Work Timings*** 11: 30 AM to 8:30 PM, 12: 30 PM to 9:30 PM **Job Location*** Mumbai / Gandhinagar / Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.