Manager Gandhinagar, India;Link Road Malad (West), Mumbai; Chennai, India **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** Driving reduced losses and customer friction by performing model validation work on a portfolio of fraud models This role supports the Consumer Client Protection organization, and you will partner with vendors, independent model risk management, technology, and business strategy teams to document, deploy, and assess performance of fraud models used to reduce losses and minimize customer disruption. **Responsibilities** The role will be responsible for several key areas: + Work with vendors and internal modeling partners to develop approval documentation for new fraud scores and algorithms. This will include a comprehensive write-up on how the models are built, testing and validation work done, methodology, sampling, performance, etc. + Conduct periodic model validations on scores, looking for key metrics such as precision, recall, rank ordering of score performance, detection of PSI and other metrics as needed to ensure models are performing well and not deteriorating, which could lead to unexpected fraud losses + Partner with our Strategies teams to communicate model performance and trends, including providing key insights into areas where scores are deteriorating or underperforming, so appropriate adjustments can be made to prevent unexpected losses + Work with our partners in Model Risk Management (MRM) to close out any follow-up items on partially/conditionally approved models + Form strategic partnerships with MRM to develop best practices for fraud model governance that satisfy both the need for quick deployments to mitigate risks, but also our internal and regulatory concerns + Develop dashboards and MIS to show model performance, trending, and potential issues + Support automation initiatives within the team and try to automate repetitive tasks **Requirements** **Education*** + Advanced degree, preferably in Statistics/Mathematics, Computer Science, Engineering or other quantitative discipline from a premier institute + **Certifications If Any** :Technical certifications in SAS, SQL preferred **Foundational skills*** + 6 to 9 years of relevant experience in analytics, with around 2+ year of direct experience in model risk management. Experience with model development and fraud analytics are preferred + Experience in SAS or SQL is required. Knowledge of Python/PySpark is strongly preferred. Should also have experience with other data extraction tools like Hive, HUE, or Pig. + Proficiency with visualization software such as Tableau and presentation software such as PowerPoint + Excellent communication and organizational skills + Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference **Desired skills** + Bachelor’s degree preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance, or business. Post graduate degree is a plus. + U.S financial services experience preferable + Understanding of business domains like Fraud/Compliance/Risk preferable Shift Timings: 11 30 AM to 8 30 pm Location: Mumbai/ GIFT / Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.