The Manager 2, HR experience and operation is responsible for day-to-day operations, oversight and governance of the ROW countries of HRDS, Onboarding, Offboarding, HR Compliance(india) portfolio within the Global PACE organization. This role is also responsible for leading and fostering proactive collaboration with customers and key internal and external business partners while driving operational excellence throughout the service delivery model. The leader for this role must demonstrate and have a proven track record for pre and post audits and reviews that lead to accurate and compliant HR operations. Strong background with and working knowledge of workday technial/funcation, in person onboarding/offboarding and india HR compliance includes labor compliance and applicable end-to-end activities encompassing HR operations.
Must be able to work through ambiguity, be self-motivated with the ability to piece together facts and data necessary in order to identify issues, propose resolutions, make decisions and operationalize necessary change to improve operations and service delivery. This leader must have a strong end-to-end mindset and understanding for all HR operations, including the up and downstream impacts to various systems/application. A focus on continuous process improvement, through SOPs, systems, integrations, etc. is key to ensuring our HR operations remain cutting edge while our service delivery continues to delight our customers.
To be successful in this role, the Manager 2, HR Experience & Operations must be a subject matter expert
Extensive knowledge of the Workday HRMS system, including functional, technical, and end-to-end processes.Experience managing or designing the full lifecycle of employee and intern onboarding (in-person/virtual) and offboarding for India and international locations.Comprehensive understanding of India HR compliance, including India labor laws, Shops and Establishment Act, and regulations related to gratuity, bonus, and minimum wages.Experience with vendor compliance