Job Summary

Job Description

Job Description

What is the opportunity?

The role is responsible for establishing and maintaining the required key governance oversight and delivery standards for all reconciliation activity.

Create reconciliations, investigations and reporting to meet business requirements as set-out in their change requirements

Oversee the reconciliation of Hedge Fund reconciliations, Statement uploads and reporting.

The department is dedicated to the creation and maintenance of Reconciliations, Control reporting and expanding the usage of Intellisuite capabilities to mitigate risk to the business.

Run/Develop key metric reporting to monitor and mitigate risk and oversee payment investigation sampling/quality assurance.

Act as subject matter expert and provide support for any new or ongoing projects.

What will you do?

Provide expert knowledge on Cash and Stock reconciliation and use of MIS to enable consistent approaches to best practices, service delivery and operational efficiency.

Oversee the creation of reconciliations, investigations and control reports ensuring that the business provide their business requirement via a CR and signs off UAT.

Liaise with each business line to ensure timely clearance of their outstanding and where relevant clearance and escalation of investigations.

Production of metrics for outsourced Reconciliation activities in support of monthly oversight committee meeting.

Ownership of potential loss events and near misses, including root cause analysis of event and suggested remediation as well as escalation to Senior Manager.

Provide technical expertise in the use of Intellimatch Suite functionality to the teams and business lines.

Oversee the development of relevant, timely and transparent performance metrics and appropriate communication channels for distribution including escalation reporting.

Deliver key governance oversight reporting, including break analysis (number, ageing, value at risk), exception reporting and escalation of outstanding items exceeding agreed timescales.

What do you need to succeed?

Must-have

Strong leadership and people management skill.

Experience in effectively managing stakeholder expectations.

Critical thinking ability and a calmness in pressurized situations.

Practical experience with banking processes, investment (Securities) products.

A comprehensive technical knowledge and understanding of reconciliations systems and the deliverables that the system can produce.

Nice to Have

Previous knowledge of Intellisuite system.

Working knowledge of Crystal reports.

Working knowledge of RIBS/Milvus/OLS/SWIFT.

Experience in setting service level agreements.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER

City:

Saint Helier

Country:

Jersey

Work hours/week:

36.25

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-15

Application Deadline:

2025-07-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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