Manager – Performance Management Lead
Amgen
**Role Description:**
Let’s do this. Let’s change the world. We are seeking an individual who thrives in ambiguity, capable of shaping driving end-to-end process excellence and performance management with speed and precision. In this vital role, you will serve as the Performance Management Lead.
Reporting to the Process Mgmt., E2E Policies, & Performance Lead, you will be support the designing and driving the deployment of a global strategy for procurement processes, defining and implementing best-in-class practices, and delivering processes and technology that align with channel and category strategies. This role plays a critical part in ensuring efficient, cost-effective, and compliant requisition-to-order transactions while maintaining strong supplier relationships and enhancing the end-user experience.
**Roles & Responsibilities:**
+ Design and drive the deployment and execution of global Procurement processes to establish a consistent approach across all business units and regions.
+ Define and implement best in class Procurement processes.
+ Deliver processes and technology which effectively enable the channel strategies and category strategies.
+ Own and define the technology requirements and roadmap for respective process areas, liaising with Digital Strategy team for integration in broader Amgen Digital roadmap.
+ Contribute to Procurement balanced scorecard development including value delivered to the business with key KPIs to track progress and ensure aligned to overall Procurement strategy and multi-year strategic roadmap.
+ Develop, champion, and ensure implementation of ideas that will focus on maximizing efficiency, improving customer service and user satisfaction, standardization / globalization, and robust compliance.
+ Define continuous reporting capabilities on compliance and performance Procurement processes.
+ Work closely with the Finance and Corporate Compliance functions to ensure compliance with controls is built into Procurement processes and reports.
+ Identify user friendly / centric solutions to drive compliance by collaborating with Procurement Digital Lead and IT function.
**Basic Qualifications:**
+ Master’s degree and 8 to 12 years of procurement process management or related experience, OR
+ Bachelor’s degree and 10 to 14 years of procurement process management or related experience
**Functional Skills:**
**Must-Have Skills:**
+ Proven experience in designing and deploying global Procurement processes aligned with business objectives and functional strategies.
+ Demonstrated ability to develop and implement balanced scorecards to track Procurement performance and progress against key metrics.
+ Proven expertise in driving continuous improvement initiatives to enhance efficiency, customer satisfaction, and process standardization.
+ Strong knowledge of compliance frameworks, with experience ensuring adherence to internal control policies and Procurement procedures.
**Good-to-Have Skills:**
+ Analytical mindset with a focus on continuous improvement and value delivery.
+ Experience with analytical tools (Tableau, Power BI etc. ) (preferred)
+ Experience with Global Procurement e-Sourcing (i.e. Workday Strategic Sourcing Ariba, etc.) and CLM Tools (e.g., Icertis, Sirion Labs)
**Professional Certifications (please mention if the certification is preferred or mandatory for the role):**
+ Chartered Accountant or Certified Public Accountant or equivalent or Public Accounting experience (preferred)
**Soft Skills:**
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
+ Ability to navigate ambiguity
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully
+ Team-oriented, with a focus on achieving team goals
+ Influencing and Change Management skills
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