Are you passionate about creating seamless customer experiences? Do you have the drive to shape the future of omnichannel marketing in the pharmaceutical industry? If so, we invite you to join our Rare Blood Disease (RBD) Marketing team at Novo Nordisk. Read more and apply today!

 

About the department
The Omnichannel Marketing Manager (RBD) role is part of the RBD Marketing team. Based at our Tokyo office, you will join a dedicated and collaborative group of professionals committed to making a difference in the lives of patients with rare diseases. The team operates in a fast-paced and dynamic environment, where innovation and teamwork are at the heart of everything we do.

The position
As an Omnichannel Marketing Manager at Novo Nordisk, you will:

Gain insights into how healthcare professionals (HCPs) gather information across various channels to inform clinical decisions, while identifying gaps and pain points in the current HCP experience. Evaluate and select optimal channels to support brand strategy, develop tailored programs and content for each channel, and execute non-personal promotion initiatives in collaboration with brand marketing and sales. Ensure channels function as a connected ecosystem, delivering relevant content in the right format and at the right time to create a cohesive HCP experience. Track metrics to assess engagement and measure impact, exploring optimisation through data, platforms, and technology while aligning with broader Novo Nordisk efforts. Promote a customer-centric approach to drive the transition to a connected omnichannel ecosystem and contribute to the evolution of the RareD commercial model.

 

Qualifications

Bachelor’s degree or above. At least 5 years of sales, marketing, multichannel engagement, and/or other relevant commercial experience in the pharmaceutical industry, with a focus on customer experience and/or digital marketing. Understanding of campaign, customer experience, and promotional asset development. Ability to translate deep customer insights into actionable commercial plans. Native-level Japanese and business-level English proficiency.

 

Working at Novo Nordisk 

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We cover the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.

 

Contact 

Upload your CV to our online career page (click on Apply and follow the instructions).

 

Deadline
Until the completion of recruitment. Applications will be screened on an ongoing basis, so you are encouraged to apply as soon as possible.

 

We are committed to an inclusive recruitment process and equality of opportunity for all our job applicants.

 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing

 

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