Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Brazil & Argentina Workplace Lead

As part of the Enterprise Ops (EO) organization, our team is looking for a strong workplace leader who can scale and manage our corporate office operations in Brazil and Argentina. The successful individual will be a thoughtful and strategic workplace leader, driving operational excellence and continuously improving workplace services, while fostering key relationships with senior executives and cross-functional leaders to align workplace services with Netflix’s broader business goals.

Netflix's Workplace team's main responsibility is ensuring the smooth running of daily operations and providing best-in-class environments to drive Netflix forward. The successful candidate will be proactive and innovative, expected to develop strong and lasting business relationships with business leaders and team members, and continuously improve the overall workplace experience.

Netflix offers a fast-paced and expanding operation with a variety of needs. We are looking for a strategic and customer-focused individual with solid experience and a crazy focus on excellence and hospitality.

This role will report to the Director of Workplace, LATAM, and be based in the São Paulo office.

Responsibilities:

Directly manage and lead Workplace teams for Brazil and Argentina, providing strategic direction on all aspects of workplace services, including building operations, food & beverage, front of house, shipping & receiving, events support, and Environmental Health & Safety.

Proactive financial management of workplace costs, ensuring efficient use of Netflix resources, including people costs, and driving financial responsibility across workplace operations. 

Build, lead, and mentor a high-performing Workplace team, creating an environment that fosters continuous improvement, high team morale, innovation, and excellence. 

Proactively engage with VP-level executives and senior leaders across multiple functions to align workplace services with Netflix’s strategic business objectives and drive forward key initiatives.

Stay highly aligned with functional teams & leaders across Space & Occupancy, Design & Construction, Real Estate, and Security to ensure we are proactively delivering an overall EO strategy that supports business objectives.

Drive innovation in workplace services, implementing forward-thinking strategies that align with evolving business needs and elevate employee experience.

Collaborate closely with cross-functional partners (Talent, EHS, AV, Ntech Ops, Events, Internal Comms). 

Understand Netflix’s evolving business needs and effectively share relevant context with your team and functional partners to ensure they deliver their best work.

Requirements:

Proven experience in managing high-performing teams and a crazy focus on excellence and hospitality

A leader with the ability to influence VP-level executives and drive strategic initiatives.

10+ years of experience in a similar role, including managing multiple corporate buildings and leading teams across various functions.

An innovative mindset with the ability to drive exceptional workplace services and operational improvements.

Strong experience in vendor management, stakeholder communication, and multi-location leadership.

Traveling up to 25% as needed, including International travel and regularly visiting the Argentina office location, will be critical for this role.

Our compensation structure consists solely of an annual salary; we do not have bonuses. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation within the market range. 

Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.