About This Role

                                                                                                         

Essential Duties & Responsibilities:

Plan, schedule, and allocate Standards resources to ensure that all KPI goals related to the quality and standardization of client training delivery are metBe the primary Standards and Instructor Training point of contact for Business and Training Center leadership and staff within the global Part 142 network Provide global guidance and support on all FAA matters to ensure quality of training delivery, standardized processes, adoption of best practice, and full regulatory compliance of pilot training.Advise and assist Business and local Training Center leadership, Training Managers, and program Lead Instructors to ensure that all aspects of training delivery remain alignedLead, guide, and direct team efforts, and coordinate with other departments as required, to develop and maintain instructor quality and standardization throughout the training organizationIn cooperation with the EASA Head of Standards, ensure that all instructors are aware of established instructor standards and that those standards are adhered to globallyMonitor, review, and act upon applicable regulatory, customer, and other external guidance related to instructor qualification and currencyPromote policies and supporting procedures to ensure that the training of FAA instructors across the network is conducted in a manner which complies with the regulatory and corporate requirementsLead the development and implementation of global instructor training policies, procedures, and methodologies and the production relevant instructor training course footprints, content, and materials to supportDrive continuous improvement efforts with respect to instructor training and development in order to ensure customer and client training expectations are met or exceededSupervise and evaluate on-going instructor assessment methods and monitor trends to ensure that the training quality of training delivery is meeting and exceeding client expectationsPartner with the FAA Global Head of Training and the Regulatory and Quality Departments to ensure all standards are being met in accordance with regulatory requirements and other obligations to national aviation authorities and customers and to develop and implement corrective action where requiredOversee the development, implementation, monitoring, and enforcement of standards, policies, and procedures as outlined by the CompanyDevelop and provide content for quarterly program standardization meetings; track and report meeting complianceProvide guidance and assistance in the development and implementation of new training programsReview customer satisfaction surveys and other feedback and, when required, act to ensure that local training programs and instructors meet or exceed expectationsProvide suggestions for corrective actions to Local Heads of Training and Training Managers based on own observations or the observations of the team as well as client comments and feedbackDevelop, nurture, and maintain a close relationship with the Standards department’s internal customers (i.e. leadership, Training Services, and other departmental staff) across the global networkPerform other duties as assigned by the Shared Services Leader

 

Knowledge & Skill Requirements:

Bachelor’s degree or a suitable level of prior leadership and/or operational experienceHolds or has held an Air Transport License or has equivalent experiencePrevious Instructor – preferably in a Part 142, ATO, or equivalent environment – with Examiner experience preferredTraining and operations experience in aviation-related operations acceptable to regulatory authoritiesHas working knowledge of EASA, FAA, GCAA, GACA, CAAC and other aviation regulators and regulationsExhibits sound leadership and interpersonal skillsPossesses excellent verbal and written communication abilitiesDemonstrates proficiency in computer skills and internet applicationsContinuously drives toward process improvement and customer/client satisfactionHas the ability to focus and work in a fast-paced environmentReadily accepts change and adjusts accordinglyMaintains concentrated customer/client orientationSelf-motivated, proactive, and able to creatively approach problems to find workable solutionsMotivates and empowers team members, and facilitates their professional development and growthBuilds trust and a cooperative spirit within the team and across departmentsCommands respect from contemporaries and supervisorsDemonstrates maturity and courage to impose and enforce standards as outlined by the CompanyDemonstrates cost efficiency skills while aiming to provide customers and clients with a Best in Class training experienceAble to handle complex and non-routine technical/non-technical tasksHigh level of influence on internal customers (leadership and staff) and client training operationsModerate level of influence on customers’ training provider decisionsMultiple degrees of matrix interaction required with leaders of Training Operations, Sales, Customer Service, Scheduling, Engineering, Human Resources, Regulatory Affairs/Compliance, and Quality departments and other business leaders

Position Type                       

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer 

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other  characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.