As the Manager, Supplier Enablement (Ivalua and Fieldglass), you will be pivotal in driving Procurement’s digital transformation, focusing on our global Procure-to-Pay (P2P) and vendor management platforms. You will support the development of strategic plans for onboarding new and existing vendors to our P2P platforms, while leading tactical activities to ensure successful implementation.

Responsibilities

Ivalua P2P Program:

Collaborate with the Sr. Manager of S2P Ops and Supplier Enablement to deliver and continuously refine a strategic plan for onboarding vendors in North America to the Ivalua and Fieldglass platforms.Work closely with Sourcing and Procurement Operations team members to implement the onboarding plan.Lead the preparation activities for the quarterly onboarding plan of existing vendors, including vendor and contract clean-up, buying channel optimization, and change management.Partner with vendor managers and business teams to design and execute optimal buying channels for vendor onboarding.Provide business process guidance and support to the Sr. Analyst, Catalog Enablement during supplier catalog enablement.Collaborate with the Manager, S2P Ops to ensure the success of internal and external collaborators with the new P2P platform post-enablement.Work with the Change Management team to enhance communication plans for collaborators to maintain engagement momentum.Update training materials and guides as needed in the supplier enablement process.Support other project activities as required.

Fieldglass Program:

Manage the contract amendment process for new Fieldglass-enabled vendors.Oversee the Rebate program, including rebate collection from vendors and reporting.Review and approve necessary exceptions to Fieldglass payment activities.Identify and implement future enhancements to reduce the number of exceptions.Support other initiatives as required.

How will you create impact?

You will be part of the Procurement transformation journey to deliver the vision of "Buy Better"

What We Are Looking For:

5+ years of experience in scaling and onboarding vendors post-P2P implementation.5+ years of experience managing global e-procurement platforms (e.g., Coupa, Ivalua, Ariba) and vendor management systems (Fieldglass).Strong preference for experience in sourcing various commodities and process improvement.In-depth knowledge of commercial terms in various supplier contract types.Expertise in P2P processes within global financial institutions.Experience managing within North America is an asset.Ability to gather, analyze, and synthesize information to make informed recommendations.Effective communication skills at all levels, including written, verbal, and presentations.Customer service-oriented and collaborative.Comfortable presenting to groups, leading projects, and working in matrixed teams.Skilled in managing multiple projects at different phases and adjusting to changing priorities.Strong planning and organizational skills; ability to manage multiple tasks and meet deadlines.Proficient in change management and project management.Relevant accreditation (e.g., e-procurement certifications) is an asset

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.