Job Summary

Job Description

What is the opportunity?

We have an excellent opportunity for a Supervision and Controls, Business Governance Manager to join our London office on a permanent basis.

The successful candidate will contribute to the success of Wealth Management Europe (WME), dealing with quality assurance activities and associated tasks while reviewing adherence to procedures, improving processes and supporting reduction of risk.

What will you do?

Enhance the existing controls monitoring/quality assurance programme to ensure accurate and efficient review of controls takes place within the team.

Work with key business stakeholders to build the controls programme ensuring key risks from around the business are captured.

Communicate key findings to stakeholders throughout WME where issues identified and provide solutions in order to resolve identified control failures.

Assist the team when required with quality checks and procedure testing of WME activities.

Develop and support opportunities for improving efficiency and reducing operational risks.

Review policies and procedures as required to identify and document improvements, whilst engaging with other business partners to ensure consistency and alignment with the WME structure.

Maintain disciplined routine to proactively address day-to-day risk issues and strengthen controls within WME.

Key support to the team, demonstrating confidence and knowledge in providing advice to business areas; provide coaching to build skills within own team and other departments within the bank.

What do you need to succeed?

Must-have

Experience within a Wealth Management business, ideally within a supervision, oversight, risk or quality assurance role.

Proven, in-depth knowledge and experience within financial services.

Proven, in-depth knowledge and experience within a managerial role

Knowledge of the principles of operational risk and quality assurance particularly in relation to regulatory or client-focused risks.

Ability to work with large data sets from multiple sources and analyse data to draw conclusions.

Proficient in excel, power-point and report writing.

Excellent communication and presentation skills including ability to present findings to business heads, risk committees etc.

Nice-to-have

Previous/existing knowledge of RBC Values and Culture.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Time Management, Waterfall Model

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-20

Application Deadline:

2025-07-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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