What You'll Do Avalara is an AI-first company. We expect every engineer, manager, and leader to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, decision-making, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool. The Engineering team is building Avalara's next generation of SaaS software to be part of every VAT calculation in the world. Software with 5 nines of reliability. Software which is part of a sales checkout process so it's got to be fast and accurate. That requires systems with massive scale and redundancy by design with functional excellence. It also requires top notch APIs and a SOA design for maintainability and extensibility. If you're looking for opportunities to work on challenging problems, surround yourself with other experienced engineers, and want to spend your time building and shipping, instead of sitting in meetings, come join the orange revolution. What Your Responsibilities Will Be Responsibilities: 10+ years of experience Manage direct reports across multiple Scrum teams and time zones Support and develop software engineers by providing advice and mentoring Coach team members on agile principles Run a Support team; serving as an escalation path for production and user support cases Understand how your solutions impact the goals of the business Leverage Generative AI to improve productivity and innovation, and foster a culture where the team actively explores and adopts AI-driven solutions Implement best practices for coding as well as development processes Participate in an agile team – including design, development, test automation, planning, backlog refinement and support Support the strategic vision for the product and company Lead and refine development and release processes for multiple product lines Deliver business needs around high availability and high transactional throughput of a SaaS solution Be Customer and Partner Facing, able to manage an external relationship Be introspective, always trying to improve yourself and the team around you Provide guidance and support on design and technical solutions You will report to Director, Software Engineering. What You'll Need to be Successful What You'll Need to be Successful Track record of successful leadership Strong track record of strategic thinking Strong track record of working with third parties Relationship building skills Bachelor of Science in Computer Science or equivalent Experience of creating CI/CD pipelines Experience in optimizing and scaling products Understanding of security protocols and best practices Understanding of AWS Solutions with focus on cost savings and scalability Experience working with JIRA and Confluence Willingness to dive in and get to the bottom of a problem Strong understanding of object-oriented design & development and common design patterns Strong knowledge of .NET framework Working knowledge of Microsoft SQL Server/ any other RDBMS Working knowledge of Entity Framework Working knowledge of Web Services Working knowledge of source control tools such as GitLab Proven ability to be effective and meet commitments Experience in designing and building scalable micro service architecture #LI-Onsite How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.