Manager, Services Sales
NTT America, Inc.
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Manager, Service Sales is a management role, responsible for managing a team of Client Partners in order to assist in the achievement of sales targets through the allocation of territories and targets resulting in outstanding sales performance.
This role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them.
**What you'll be doing**
**Key Responsibilities:**
+ Identifies market and client needs related to Managed Services/Services in the region and/or country.
+ Contributes to the regional development of the Group Services Product, Managed Services/Services portfolio vision and roadmap.
+ Increases region’s adoption to global services, standards, and service architectures.
+ Acts as the interface between region GTM Sales Directors, Client Partners in the country, and region Product Development teams.
+ Manages Client Partners in the regional and country Managed Services/Services teams.
+ Owns Managed Services/Services profit and loss, including revenue and operating profit and related TCV GP of Managed Services/Services bookings.
+ Responsible for the coordination of the activities of their sales teams, setting and measuring performance targets.
+ Guides their teams to deliver the best business outcome, ensuring a favorable price and protecting margins.
+ Plans and organizes multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
**Knowledge and Attributes:**
+ Advanced knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process, sales methodologies, tools and processes.
+ Advanced knowledge base on industry verticals as well as Managed Services/Services solutions.
+ Advanced management and leadership skills and ability to think at a strategy level.
+ Excellent written and oral communication abilities coupled with excellent interpersonal skills to engage with a variety of stakeholders at a senior leadership level.
+ Advanced business and financial acumen, with the demonstrable ability to perform cost benefit analysis and manage the budget of a team.
+ Political savvy with advanced business negotiation. influencing and conflict resolution abilities.
+ Demonstrate excellent presentation skills, innovative and have a formidable client orientation aptitude.
+ Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met
+ Advanced knowledge in services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios offers and GTM solution areas.
+ Advanced knowledge in core Managed Service portfolio offers artefacts, techniques, demos, tools and deliverables.
+ High achieving, ambitious, and results oriented.
+ Advanced knowledge of SAFe/Scrum/Agile methodology (scale agile framework enterprise)
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in business or marketing or a related field.
+ Certification and working knowledge of ITIL, Service Management and Integration preferred.
+ Certified Professional Salesperson (CPSP) preferred.
**Required Experience:**
+ Advanced experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context.
+ Advanced experience in coordinating sales individuals within a similar industry, dealing with Managed Services portfolio of services.
+ Advanced client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
+ Advanced experience in relevant services and products and understanding of industry best practices
+ Advanced partner/vendor relationship management experience.
+ Advanced experience with SAFe/Scrum/Agile methodology (scale agile framework enterprise)
+ Advanced business development and pre-sales experience.
+ Advanced experience as a people manager gained within a quota driven sales environment.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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