Tallahassee, FL, 32395, USA
23 hours ago
Manager, Sales Support
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Provides process, systems, compliance and producer support to our Medicare sales organization. Oversees sales cycle reporting to support effective sales performance management. Drives and supports sales compliance efforts and corporate driven member retention activities. Works across a matrix organization to meet both corporate and regional sales and marketing needs. Candidate Education: Required A Bachelor's Degree in a related field + Manages producer certifications, producer services, event/lead application support teams, producer communications and reporting analytics. + Manages the certification process to complete certification timely and continues to improve the process including contracting, background and licensure. + Leverages staff and works with the markets to effectively manage and resolve issues timely. + Provides insight and analysis to support key business decision at the corporate level for sales support processes and systems. + Assesses existing business processes to design and implement solutions enabling the business to operate in a manner that's better, faster and cheaper. + Stays abreast of regulatory & industry changes as they relate to the responsibilities for these teams. + Collaborates with executive field leaders to execute initiatives to improve corporate and field support for contracted and employed agents. + Provides automated solutions to stream line and expedite manual tasks, reports and interdepartmental interactions/dependencies. + Drives department initiatives by maximizing efficiency and minimizing costs related to materials, sales and marketing. + Assists with creating, reviewing and approving sales training material. + Identifies opportunities for growth and competitive advantage strategies and initiatives. + Assists in all phases of project management to include project planning, implementation and monitoring results. + Works with the compliance and regulatory affairs groups to deliver and monitor remediation based on investigation results. + Participates in regular cross-departmental meetings. + Performs special projects as assigned. **Required or equivalent work experience 2+ additional years of experience in sales support, and/or sales operationsCandidate Experience:** Required 4+ years of experience in a sales support, and/or sales operations Required 2+ years of experience in project oversight leading and directing wide scale operational projects Required 1+ year of experience in managing or leading others **Preferred Other Experienced with Medicare regulations, provider credentialing, internal auditing, licensure and/or accreditation processes Licenses and Certifications:** A license in one of the following is required:Pay Range: $86,000.00 - $154,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
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