The **Manager, Risk Intelligence and Analytics** will report to the Director, Risk Intelligence and Analytics in Global Risk Intelligence and Technology (GRIT) function, supporting the Canada Segment Operational Risk Management team. The role will be responsible for delivering various functional capabilities including but not limited to analytics, reporting, modeling, automation, and other related operational risk management activities, as well as supporting the development and execution of the relevant roadmaps and plans for the function. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. **Position Responsibilities:** + Preparation of monthly, quarterly, and annual Canada Segment Operational Risk Management team’s reporting + Automation of monthly, quarterly, and annual Canada Segment Operational Risk Management team’s reporting within the intelligence function. + Lead the automation of processes for collecting and analyzing data across the enterprise, ensuring accuracy and efficiency. + Monitor, optimize, and provide training on automated systems, while identifying opportunities for further automation and process improvements. + Provide support to Risk and Technology Tooling team on data ingestion, clean-up, mapping etc. (e.g., data analysis, data clean-up, validation, creating and maintenance of reports and dashboards) + Identifying opportunities for creating efficiencies within reporting framework and processes. + Assist in testing, cleaning, and preparing data for reporting readiness. + Assist in the generation of reports and ensuring accuracy in the metrics being reported. + Assist with documenting processes, procedures, project work and ad hoc request as required. **Required Qualifications:** + **A solid background of at least five (5) to eight (8) years in risk management, focusing on data analytics** + **Knowledgeable in financial services, insurance, and operational risk management.** + **Proficient in Power BI and Power Platform (Power Apps / Power Automate) for creating interactive dashboards, automating workflows, and developing custom applications** + Skilled in dashboard design with a focus on UI/UX. + Experience in big data analysis, including the use of Azure (particularly Synapse Analytics) to process and interpret large datasets. + Expertise in statistical software (e.g., Python, R) and risk management tools, along with experience in automating data processes and implementing digital solutions. + Knowledgeable in database schemas, data modeling, and ETL processes. + Strong reporting skills, with attention to detail and the ability to work under tight deadlines, ensuring precise and accurate financial risk analysis. + Highly organized individual with strong time management and organizational skills. + Self-starter with the ability to work independently. + Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others. + Ability to learn quickly and be comfortable with adjusting to ad-hoc changes in workflow. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. 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