161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Manager, Risk - Controls Testing

About Capital One Canada.

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! 

A day in the life of a Capital One of a Risk Manager

The Capital One Canada Risk Office is responsible for managing and executing risk management activities,
such as: risk assessment programs, risk event governance, controls governance, and controls testing. The Risk
Office Testing Team conducts testing of control activities to assess whether controls are designed and
operating effectively.

The Testing Team Manager will be responsible for leading a team of Control Testers in the execution of
control testing activities and for the design and ongoing improvement of testing methodologies in alignment
with Capital One’s Control Standard and other applicable policies. The Manager will also contribute to
strengthening the overall control environment by identifying opportunities to improve controls and risk office
processes while balancing business value and overall risk appetite.

Here’s What You’ll Need To Be Successful:

Inspire and empower a team of associates, leading a culture of collaboration, continuous growth, and excellence in controls testingProvide thought leadership and guidance to team members in the design, strategy, and execution of controls testingOwnership of first line controls testing activities and testing calendarEvolve the mandate, practices, and talent within the testing team to ensure resilience of the testing programDevelop and enhance local testing processes by leveraging industry leading practices and regulatory expectations to drive improvements in Canada’s testing programs and processesCollaborate with control owners to prepare for and facilitate testing activities and provide guidance and recommendations following testing completionCollaborate with second line testing groups to align on the interpretation of Enterprise RiskStandards and discuss trends in testingCollaborate with and lead discussions with business management on test results, including issues and recommendations identified to ensure results are well-groundedConduct management review of tester workpapers and resultsManage test schedules to ensure all test results are completed within established timeframes and documented within systems of recordEstablish and maintain strong relationships with Compliance Advisory, Legal, and the businessLead and drive the implementation of testing innovation/RegTech capabilities for CanadaParticipate in, lead, and/or execute other risk management initiatives for the team as assignedPrepare accurate and high-quality reports and briefing materials appropriate to a senior management audienceRemain current on risk management trends, best practices, and guidelines issued by applicable regulatory bodies and the industry

Your Responsibilities:

A solid understanding of risk management and governance principles and familiarity with the processes and controls that govern these activities (i.e., three lines of defense model and risk framework principles)At least 5 years of people leadership experience, including experience leading a controls testing teamAt least 5 years of experience in a second line testing function or an audit/examiner roleExperience testing a variety of controls, including manual controls, script-based controls, and technology/automated controlsExperience in a QA/Testing function in a technology teamDemonstrated business maturity with the ability to effectively communicate with and influence stakeholders within all levels of the organization, establish and maintain positive relationshipsExceptional communication and influence to drive action and understanding of controls-related issues and opportunities across all levels of the organizationThe ability to distill complex information into a clear and concise narrativeSuperior writing and editing skills with the ability to construct well-founded, clear, and concise analyses and recommendationsThe ability to organize, prioritize, and manage multiple projects and deliverablesSolid analytical and investigative skills

Basic Qualifications:

Bachelor’s degreeAt least 5 years of experience working in risk management, audit, and/or compliance; 3 of which should be in a testing or quality assurance capacityExperience in preparing and writing business documents (i.e., presentations for leadership meetings or forums, briefing memos, and reports)Familiarity with applicable Canadian regulators (OSFI, OPC, FCAC) and regulations that apply to a credit card businessExperience in process or project management

Preferred Qualifications
(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job):

Relevant certification or accreditation in Compliance, Risk Management, Legal, or other related fieldsStrong leadership skills and capabilitiesFamiliarity of a credit card business, practices, and operationsStrong communication skills, with the ability to influence and collaborate effectively withstakeholders and cross-functional team

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. 

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).