Plano, TX, United States of America
11 hours ago
Manager, Retail Go-to-Market Strategy and Operations

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Division Overview

The Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung’s retail capabilities to be the new paradigm for consumer engagement.  With our partnerships with the top consumer electronics retailers and their experiential sites, the SEA Retail Division is delivering a consumer experience to maximize both sales and consumer satisfaction. 

If you are an individual who looks forward to finding opportunity in the challenges of building the best and most effective retail experience, then Samsung Electronics America’s Retail Division has a fulfilling home and work family for you.

Role & Responsibilities

This leader is responsible for strategic development and program operational support for Retail Go-to Market Activities.  You will work with the GTM Strategy team on the planning, execution, and evaluation of product launches. You will be responsible for gathering all GTM KPIs and activities to achieve them, serving as the single point of truth in gathering and distributing key information.  Additionally, ensure critical stakeholder management, project planning, including milestone management, and risk and issue management.

Reports to the Director, GTM Strategy & Planning, based at our Plano, TX office.

Position Objective

Be a strategic partner to assist in shaping and driving the GTM strategy for launches, including goal setting and measurement, and identification of gaps and opportunities to focusGathering and distribution of all Retail GTM information as a single point of truthEnsure the successful implementation of program strategy, objectives, targets, and deliverablesAdopt changes to address changing market conditions and evolving businessStrong Work closely with product and retail leadership, as well as Suwon, on project deliverablesEstablish frameworks and standards for Program and Project ManagementManage and/or compile program-related financial and KPI informationEnsure cross-program dependencies are managed and the dependency log is accurately maintainedDefine and embed project control and governanceProvide Project planning, Milestone management, Scope management, Financial Management, and Change Management across the project portfolioData interpretation (assessing key change drivers)Preparing C-level slides, communicating findings in a succinct and visual mannerCommunicate regularly and closely with HQ, Head of Departments, and Business Managers regarding information related to products as required to ensure effective and timely supportWorks closely with Retail, Product, and Marketing  functions to ensure division strategy and plans are effectively implemented and reviewed

Skills and Qualifications

Minimum Qualifications

Bachelor’s degree preferred with a minimum of 6 years of relevant experience in Product, Online, Sales, or Marketing Management experienceProven ability to successfully bring products to market and provide strategic guidance and operational oversight to GTM StrategyAbility to communicate effectively and craft compelling narratives to influence business and tactical stakeholders across all levels of the organizationExceptional problem-solving skills, including the ability to operate in ambiguity and establish frameworks that apply to emerging business problemsStrong organization and execution skills, including the ability to operate independently and drive strategic initiatives from ideation to resultsExperience with a top retailer or consumer electronics strongly preferredWill need to be results-oriented, seek empowerment, inquisitive, and possess versatile communication stylesAbility to influence, lead, motivate, and direct the activities of cross-functional resources and support groups to attain objectives, establish project schedules, and execute within a specified timeline

Desired Characteristics:

Constantly curious, leading by example to ensure research, insights, and data analytics drive our understanding of the customer and their needsA passionate customer advocateDemonstrated experience in presentations, storytelling, and sound bitesSelf-starter, high level of energy, motivation, and ability to work independently, mobilize teams into action, and manage multiple projects with demanding platformsLeadership presence. Enables success for others through good partnerships and trusted partners. Skilled communicator who influences internal and external stakeholders and decision-makers.Challenges the status quo, never settles, and drives, innovates to find a better wayHumble, proud, and creates environments where team members enjoy accountability and fulfilment from working in your team.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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