Manager, Relocation - Family Dollar
Family Dollar
General Summary:
The Relocation Specialist is responsible for the management, research tracking and issue-resolution of Relocation. This role requires the Specialist to have proven work experience providing world-class client service, defining new processes, relationship building and Relocation program management skills. This role will be instrumental in not only managing the relocation on an ongoing basis, but also defining the administration process of the future. The role will also represent Dollar Tree/Family Dollar by acting as relocation liaison for prospective and incoming executives and relocation-eligible team members.
Principal Duties & Responsibilities:Manage Dollar Tree and Family Dollar’s Relocation programsComplete review, research and planning process for any relocation administration policy and process changes.Define relocation administration process of the future, working with key partners to influence positive customer experience and best practice decisions , including but not limited to Benefits Administration Supervisor and ManagerAct as relocation liaison for the organizationArrange for area tours for candidates and their families as necessary, including but not limited to working with company executivesWork with incoming candidates and their families one-on-one to fill their relocation needs, ensuring a smooth and successful Dollar Tree and Family Dollar integrationServe as ongoing resource for relocation needs for newly relocated team membersServe as key business partner to the Talent Acquisition area as related to relocation administrationDevelop all vendor relationships associated with daily management of Relocation; work with Vendor Relationship Specialist to ensure ongoing service quality for internal stakeholders and candidates/team membersAct as Subject Matter Expert (SME) for Relocation programWork with the vendor management specialist, and payroll tax to provide messaging regarding policies, opportunities, and changes to Relocation.Other duties as assigned
Minimum Requirements:
Education: High School, GED
Experience: Human Resources knowledge beneficial. Basic MS Word, MS Excel, & MS PowerPoint and Internet skills preferred.
Job Related Skills: NA
Computer Skills: NA
The Relocation Specialist is responsible for the management, research tracking and issue-resolution of Relocation. This role requires the Specialist to have proven work experience providing world-class client service, defining new processes, relationship building and Relocation program management skills. This role will be instrumental in not only managing the relocation on an ongoing basis, but also defining the administration process of the future. The role will also represent Dollar Tree/Family Dollar by acting as relocation liaison for prospective and incoming executives and relocation-eligible team members.
Principal Duties & Responsibilities:Manage Dollar Tree and Family Dollar’s Relocation programsComplete review, research and planning process for any relocation administration policy and process changes.Define relocation administration process of the future, working with key partners to influence positive customer experience and best practice decisions , including but not limited to Benefits Administration Supervisor and ManagerAct as relocation liaison for the organizationArrange for area tours for candidates and their families as necessary, including but not limited to working with company executivesWork with incoming candidates and their families one-on-one to fill their relocation needs, ensuring a smooth and successful Dollar Tree and Family Dollar integrationServe as ongoing resource for relocation needs for newly relocated team membersServe as key business partner to the Talent Acquisition area as related to relocation administrationDevelop all vendor relationships associated with daily management of Relocation; work with Vendor Relationship Specialist to ensure ongoing service quality for internal stakeholders and candidates/team membersAct as Subject Matter Expert (SME) for Relocation programWork with the vendor management specialist, and payroll tax to provide messaging regarding policies, opportunities, and changes to Relocation.Other duties as assigned
Minimum Requirements:
Education: High School, GED
Experience: Human Resources knowledge beneficial. Basic MS Word, MS Excel, & MS PowerPoint and Internet skills preferred.
Job Related Skills: NA
Computer Skills: NA
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