Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. At Xylem, we’re solving the world’s most critical water challenges with innovation and expertise. Join a team that’s helping communities thrive, industries succeed, and the environment flourish. We are seeking a Manager of Pump Services & Engineering Solutions to lead our aftermarket engineering and service team supporting Flygt AC Pumps in Pewaukee, WI. In this leadership role, you’ll oversee a team of engineers, technicians, and support staff, managing all technical service operations for repairs and aftermarket projects. This is an exciting opportunity to drive operational excellence, collaborate cross-functionally, and make a tangible impact for our customers. --- **What You’ll Do** · Lead and develop a team of Technical Service Engineers, Technicians, and an Order Administrator. · Oversee all aftermarket engineering activities, including pump inspections, repair proposals, and field service operations. · Assign and manage project workloads in collaboration with the Aftermarket Manager. · Ensure quality and timeliness of design and service execution to meet or exceed customer expectations. · Collaborate with Operations to plan and manage shop labor and workspace allocation for repair jobs. · Travel to customer and vendor sites to resolve technical issues and provide hands-on support. · Perform field service work, including installation, repair, startup, and system vibration analysis. · Support quotation development and margin approval in accordance with company guidelines. · Drive continuous improvement initiatives to optimize processes and enhance team efficiency. · Partner with internal and external stakeholders on engineering solutions and supplier collaboration. **What You Bring** Preferred Education: · Bachelor’s degree in mechanical engineering **Experience & Skills:** · Typically requires 10+ years of experience in pump design, manufacturing, and/or field service, but we value diverse paths to success and welcome candidates with equivalent experience. · Strong background in pump mechanical design, hydraulics, and manufacturing processes · Experience with vibration analysis and technical troubleshooting · Effective leadership and team development capabilities · Strong communication skills and ability to work cross-functionally **What We Offer** · Opportunity to work with a global leader in water technology · Collaborative, mission-driven culture · Career growth and professional development opportunities · Competitive salary and benefits · Meaningful work that makes a real-world impact **Physical & Work Environment** · This role involves working in office, shop, and field environments and may include lifting up to 50 lbs. · Regularly requires sitting, standing, reaching, bending, and movement through facilities and job sites. · May include confined space work as needed. · Travel required up to 50%, including domestic and international assignments. · We are committed to providing reasonable accommodations to enable individuals of all abilities to perform essential functions. · Compliance with site-specific safety, training, and drug/alcohol policies is required. Salary range: $93,900.00 - $169,000.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation