Manager, Project Management - Sales Training Knowledge Management, eCommerce
Walmart
Position Summary...What you'll do...Sales Training Manager - Knowledge Management, Supporting Marketplace Business Development
About Walmart Us eCommerceAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability and everything in between. As a Walmart associate, you will play a critical role in shaping the future of shopping with highly talented individuals, in an environment that values dedication, ingenuity and collaboration. Here, your work makes an impact every day. If youre hungry to own your career and catapult ideas into action, read on.
Description
Walmart Marketplace is seeking ambitious candidates that are quick learners and strategic thinkers. A successful candidate is a natural self-starter with an entrepreneurial spirit and results oriented. This role is heavily cross-functional, requires working knowledge and coordination with sales leadership, product, compliance, operations, retail, and technical teams superior communication skills, written and verbal, are a must.
As a Sales Training Manager Knowledge Management, youll own the Confluence Knowledge Base. Youll be responsible for coordinating with stakeholders and subject matter experts to develop and manage content and curate content architecture for seller facing teams. Content will be inclusive of everything a sales rep would need to do their job with excellence (Tooling, Sales Methodology, Playbooks, Pipeline resources, SOPs, Onboarding resources) so that all associates have the right resources on hand to perform and drive success in their daily duties. This role will measure usage and content engagement to understand adoption across the sales team.
The Walmart Marketplace Sales Operations team is focused on the continuous development of world-class tools, resources, trainings, and operational processes to ensure our sales team exceeds its goals and our customers have a premium shopping experience.
Essential Duties and Responsibilities:
Develop and operationalize a new Confluence instance and migrate existing materials into the new architecture
Engage in one-on-one review of new and existing documents with Stakeholders and SMEs, to ensure content is relevant to and beneficial for the audience
Measure usage and content engagement to understand adoption
Write and publish training content
Establish and maintain strong cross-functional partnerships
Qualifications
7-10 years of total work experience
Prefer experience in Sales, Content Marketing, Product marketing, or Learning and Development roles
Bachelors degree preferred but not required
Proficient in MS-Suite and comfortable writing documents and building presentations to tell a clear story
Experienced in a company wiki (such as Confluence) is required
You are adaptable and nimble, able to pivot and deliver against goals in a high growth environment
Team player, systems thinker, effective in navigating cross functional work
A writing sample will be required (links to current articles, sample documentation, etc.)
You will blow us away if:
You have experience implementing and managing enablement tools such as Confluence, Revenue intelligence platforms, Prospecting tools, and LMS
You have built role-specific (SDR/AE/AM) content
You have experience working in a sales ecosystem that is built on a sales methodology such as Challenger
You have experience writing content for ecommerce, retail or logistics
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing Belonging- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are:
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in Belonging and , sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now!At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Bachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations, or related area OR 4 years’ experience in project management, business, operations, or related area.
1 year’s experience working in cross-functional teams.Preferred Qualifications...
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11075:The annual salary range for this position is $84,000.00-$156,000.00
Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $91,000.00-$169,000.00
Bentonville, Arkansas US-10735:The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum QualificationsBachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations, or related area OR 4 years’ experience in project management, business, operations, or related area.
1 year’s experience working in cross-functional teams.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Data analytics and project management systems, Supervisory experienceMasters: BusinessProject Management - Project Management Professional - Certification, Six Sigma Green Belt - CertificationPrimary Location...2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
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