Peachtree Corners, GA, US
16 hours ago
Manager, Program Services and Training

What We Need

Corpay is currently looking to hire a Manager, Program Services and Training within our Petroleum Marketers Operations division. This position is located in Peachtree Corners, GA. In this role, you will oversee critical operational functions related to card services, account maintenance, and internal/external training. You will report directly to the Director of Program Management and regularly collaborate with the Conversions & Program Services team and cross-functional partners in billing, dispute resolution, and client onboarding.

How We Work

As a Manager, Program Services and Training, Corpay will set you up for success by providing:

Assigned workspace in our office Company-issued equipment Formal, hands-on training Travel opportunities as needed

Role Responsibilities

The responsibilities of the role will include:

Managing card range assignments and daily card error resolution Conducting card range purging and bulk card ordering Creating and uploading participant conversion files Processing ASU (Account Status Update) and CSU (Card Status Update) files Supporting participant conversions and backup for CFN and Pacific Pride fraud dispute processes Providing operational support for FleetNet billing release activities Developing and delivering internal and external training programs Creating and distributing network product release notifications Maintaining and updating operational manuals for CFN and Pacific Pride Supporting documentation and communication related to program services Performing other duties as assigned by management

Qualifications & Skills

Must-Haves

Strong organizational and time-management skills Proficiency in Microsoft Excel (VLOOKUP, formatting, file creation) Excellent communication and interpersonal abilities Ability to work independently and collaboratively across departments Comfort working in a dynamic, fast-paced environment Willingness to travel occasionally

Preferred

Experience in customer service or program services Experience developing and delivering training (internal or client-facing) Familiarity with Salesforce or similar CRM tools

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Por favor confirme su dirección de correo electrónico: Send Email