What We Need
Corpay is currently looking to hire a Manager, Program Services and Training within our Petroleum Marketers Operations division. This position is located in Peachtree Corners, GA. In this role, you will oversee critical operational functions related to card services, account maintenance, and internal/external training. You will report directly to the Director of Program Management and regularly collaborate with the Conversions & Program Services team and cross-functional partners in billing, dispute resolution, and client onboarding.
How We Work
As a Manager, Program Services and Training, Corpay will set you up for success by providing:
Assigned workspace in our office Company-issued equipment Formal, hands-on training Travel opportunities as neededRole Responsibilities
The responsibilities of the role will include:
Managing card range assignments and daily card error resolution Conducting card range purging and bulk card ordering Creating and uploading participant conversion files Processing ASU (Account Status Update) and CSU (Card Status Update) files Supporting participant conversions and backup for CFN and Pacific Pride fraud dispute processes Providing operational support for FleetNet billing release activities Developing and delivering internal and external training programs Creating and distributing network product release notifications Maintaining and updating operational manuals for CFN and Pacific Pride Supporting documentation and communication related to program services Performing other duties as assigned by managementQualifications & Skills
Must-Haves
Strong organizational and time-management skills Proficiency in Microsoft Excel (VLOOKUP, formatting, file creation) Excellent communication and interpersonal abilities Ability to work independently and collaboratively across departments Comfort working in a dynamic, fast-paced environment Willingness to travel occasionallyPreferred
Experience in customer service or program services Experience developing and delivering training (internal or client-facing) Familiarity with Salesforce or similar CRM toolsBenefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizesEqual Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.