Manager, Privacy & HNW Compliance

This is a post in the Privacy & HNW Compliance team of the Legal & Compliance Department, Hong Kong and Macau of Manulife to provide a unique opportunity to the successful candidate to provide support relating to Privacy, assessments for company initiatives and regulatory updates, and other internal compliance matters.

Position Responsibilities:

Support Privacy Lead, Hong Kong and Macau on privacy matters, including but not limited to review and implementation of company framework as required by global and regional requirements, keeping abreast with legal and regulatory developments in this area, handling any regulatory enquiries, handling data access requests, handling privacy incidents including internal reporting, handling of periodic internal QAs, reporting and audits.

Review company initiatives and projects from privacy, data transfer, compliance perspective, outsourcing risks and coordinate with other teams within L&C to gather input on AML, product or distribution perspectives, if required.

Support and monitor Risk Control team in fraud related investigations, LEA reporting and control review and enhancement implementation.

Support review of corporate marketing materials and posts on social media. Take lead in monitoring and periodically updating company framework and controls in this regard.  

Support periodic reporting matters to regional compliance, Manulife’s board of directors, senior management etc.

Lead and support ad-hoc projects where required.

Perform such other duties as may be assigned from time to time by the Privacy Lead.

Required Qualifications:

A minimum of 5 years’ experience in financial institutions, preferably with a minimum of 3 years’ experience in compliance, legal or risk role.

Demonstrated knowledge and experience in privacy regulations and controls, regulatory management will be an advantage.

Excellent verbal and written communication skills in English and Chinese.

Good MS Office applications, including Excel and Chinese Word Processing.

Attention to detail, time management and prioritization skill set.

Ability to work independently.  

Works well in a team, willing to support other team members.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement