Provide strong leadership by building a team focused on providing an excellent consignor experience
Partner with inbound and outbound leader to achieve collective goals
Develop and execute continuous improvement projects for the Photography team
Drive team accountability and results while prioritizing a positive and encouraging employee experience
Hold team members accountable for production and quality metrics
Train on and enforce photo studio policies
Track and report on individual and team productivity throughout the month
** This role is performed in a studio with flashing lights of varying frequency and intensity and requires the use of multiple screens (camera, laptop, monitors, etc.) and may be triggering for those with photosensitivity. Additional information is available upon request.
Minimum Requirements
5+ years of experience leading and managing a team of 75 or more, preferably within an e-commerce warehouse environment
5+ years of operations experience, preferably within an e-commerce warehouse environment
A proven track record for managing and developing a high performing team in a metrics-based environment
Excellent business judgment, fact-based decision-making, and problem solving skills
Drive to achieve results both individually and as a team
Exceptional attention to detail and organization skills
Strong written and verbal communication skills with ability to tailor communication style to suit the target audience; executive presence
Adaptability and openness to change
A growth mindset with a solutions focus
Preferred Requirements
Bachelor’s degree
Experience with team scheduling
Proficiency with Google Suite
Compensation, Benefits, + Perks$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.
The expected salary range for this role is $73,440.00-$105,060.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.