Dallas, Texas, USA
26 days ago
Manager, Pharmacy Operations

Our Opportunity:

Chewy is currently sourcing for a Manager, Pharmacy Operations at our Dallas, TX pharmacy fulfillment center! In this role, you will support a team of top professionals that are committed to providing outstanding care and wellness services for the pet parents and their pets. You will be an integral leader of the pharmacy team and a partner in the overall Chewy eCommerce fulfillment network. Your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and incredible customer service.

What you’ll do:

Partner with the Pharmacist In Charge in overseeing and directing a team of pharmacists, pharmacy technicians, and internsUphold operational standards including performance metrics, safety, and compliancePerform all related duties and assignments as required for an ecommerce pharmacyFocus on customer satisfaction, ensure Chewy provides superior service using standard methodologies and prompt engagementPerform personnel management including but not limited to performance management, training and coachingManage daily workflow and adjust work force based on review of workloadReview and approve pharmacist time off requestsReview pharmacist attendance daily and complete appropriate coding on timecardsWork closely with new hires to help train and onboard, as neededReview workflow in all areas of pharmacy and address quality improvement opportunities with work force as well as leadershipReview weekly labor forecast and proactively ensure that staffing levels are adequate; schedule VOT or VTO as needed to properly cover business while also controlling costDevelop daily/weekly reports regarding the status of business and disseminate that information to the necessary partiesPartner with PIC to drive continuous improvement efforts and lead implementation across shifts

What you’ll need:

Current Texas pharmacist licenseWilling to gain any additional license, as requiredStrong customer service and attention to detailAbility to manage a team in a fast paced, high-volume environmentAbility to work a variety of schedules including evenings, holidays, and weekendsHave in-depth understanding of Staff Pharmacist job duties

Apply today!

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact HR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

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