The Manager of Patient Access manages all onsite patient access operations, maximizing patient throughput while gathering appropriate critical data to secure reimbursement for services rendered. They lead the redesign of processes & systems to improve overall patient experience, data integrity, & staff productivity / quality to achieve departmental goals & process outcomes. They provide scheduling, leadership, guidance & direction to staff in multiple locations; manages all aspects & employee life cycle of patient access staff processes & systems. They coordinate activities that may focus on pre-service / onsite patient registration/intake, medical necessity screening, point-of-service collections, dissemination of patient information, securing insurance & demographic information & financial clearance, financial counseling activities, patient bed placement, & support coverage of other departmental divisions.
The Manager of Patient Access serves as a primary liaison regarding registration and/or any patient access functions & related database issues; issues related to medical record & account number assignment, data integrity, medical necessity / appropriateness of service related to bed designation; & issues related to patient signatures on consents & other intake forms. They collaborate with members of other departments to ensure best practice & issue resolutions are implemented.
What's required:
Bachelor's degree in Accounting, Business, Finance, or a related field of study or equivalent combination of education & / or experience.3 - 5 years of leadership experience within Patient Access.5+ years of relevant experience in functional areas of Patient Access such as Registration, Insurance Verification/Financial Clearance, Financial Counseling, or other relevant experience.Obtain national certification in HFMA CHFP or CRCR or NAHAM CHAM required within one year of hire.At Loyola, we know you’re more than your job. We see you and all of your potential. That’s why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.
Benefits from Day OneDaily Pay Career DevelopmentTuition ReimbursementOn Site Fitness Center (Gottlieb Memorial Hospital & LUMC)Educational StipendCertification reimbursement (up to 1 certification)Referral RewardsCompensation:
Pay Range: $67,100- $107,348
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Trinity Health Benefits Summary
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.