At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Operations Manager leads a team that can be comprised of a combination of supervisors, MH, Operators, Planners, maintenance, or warehouse personnel in the execution of processing and operational requirements that can include the shipping and maintenance departments of the facilities. Has budget responsibility for their respective departments of responsibility 

What You’ll do as a Manager Operations

Operational Excellence (35%)

Leads the implementation of corporate safety and health programs to establish and ensure a safe working environment, including establishing accountability systems that improve compliance and safety results Drives all continuous improvement processes at a shop-floor level, including lean operational culture, safety and safety improvement events, and quality requirements. Fosters a culture that promotes continuous improvement of people and processes. Audits standard work, countermeasures. Manages capacity planning process to develop plans to meet Customer requirements, assess new business, and maintain positive Customer relationships.
Has P&L responsibility for their respective departments of responsibility.

 

People Leadership (35%)

Improves and resolves internal complaints with assistance of Plant Manager. Improves and resolves external business-related complaints working with operations staff. Provides for and ensures training of newly placed employees in all classifications.

 

Customer Relationships (10%) 

Routine Customer interaction related to all facets of Customer processing and shipping needs. Provide support to Customer audits and Quality investigations. 3. Support Customer visits and Business Reviews.

 

Delivering Results (20%)

Improve Safety and Quality metrics while handling Customer products, operating equipment and performing routine job functions. Manage and improve area expenses to ensure P&L targets are achieved. Customer Service – Ensure Customer processing needs are met from inbound receipt of product to return shipment. Improve accuracy during product processing to eliminate Customer product damage and process nonconformances, investigating Quality issues as needed. Improve employee engagement through use of Lean Principles to improve Safety, Quality, Delivery and Cost. The Experience, Skills, and Abilities Needed

Required:

Bachillerato with minimum 8 years of leadership experience Minimum 12 years of operations experience including minimum 7 years of leadership in lieu of degree Budget preparation Working across plant locations and with corporate functions Driving diverse and complex agendas (Customer, employee, SQDC) Talent selection and development Planning, coordinating cross-shift/ department activities Managing leaders Adapting plans, resources to meet production requirements Bilingual (Spanish and English)

 

Preferred: 

Graduate/Masters Degree (Engineering or similar technical or scientific degree)

 

Other: 

Effective interpersonal skills Data analysis and data-driven problem-solving Prioritization and ability to adapt to changing priorities Delegation

 

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.