I. Job Summary 

The Onboarding Optimization Manager is responsible for Interviewing, Pre-boarding, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to the long-term success of talent within frontline operations. 

Location: This role will sit out of the Kitchener ON office and support SW sites (Mount Forest, Waterloo, Hamilton, London, Petrolia in Ontario) as well as sites in Alberta and Manitoba in the west

Hybrid role: Monday to Thursday are office days.

II. Essential Duties and Responsibilities

Supports driver candidate interviews, partners with multiple sites and meet candidates on site, to provide a realistic job preview. Responsible for Weekly new employee onboarding orientation and onboarding. Partners with multiple business units to lead workforce planning and set staffing goals for sites. Oversees candidate offer process in partnership with Talent Acquisition partners. Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor. Investigates, why employees are leaving the company and provide feedback to business unit leadership, Talent Acquisition, and HR Team. Assist District Manager in the creation and execution of retention strategy for frontline employees. Creates and submits weekly and month end reports to senior management. Travel (as required) to supported sites. Attending Operational Roll-Outs/Launches at sites.

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) or in lieu of degree  High School Diploma or GED (accredited) and four (4) years of relevant work experience  3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions  Valid Driver's License

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.   #LI-TK1