The Manager of the Mental Health Clinic plays a critical role in expanding access to high-quality mental health care in underserved communities. By leading the clinic s launch, guiding daily operations, and ensuring trauma-informed, culturally responsive practices, this role directly impacts client outcomes and community well-being. The manager ensures that services are not only clinically effective but also sustainable, compliant, and aligned with CARE Center NJ s mission. Their leadership creates a foundation for healing, dignity, and hope for individuals and families facing mental health challenges. The Program Manager s responsibilities are distributed across several key areas: Clinic Launch & Strategic Planning Lead the launch of clinic operations, including strategic planning, workflow design, vendor coordination, and physical setup. Recruit and onboard a skilled, diverse team, ensuring alignment with the clinic s mission and delivery of trauma-informed care. Secure and maintain all necessary credentials, including licensing, accreditation, and compliance with legal and ethical standards. Develop and oversee client intake, care coordination, and crisis response systems that ensure appropriate, timely, and safe service delivery. Implement quality assurance measures to monitor clinical performance, client satisfaction, and continuous improvement. Cultivate referral and community partnerships to expand access, integrate services, and ensure long-term client support. Leadership & Operations Manage daily clinic operations, ensuring timely, trauma-informed, and high-quality care. Lead and support a mission-aligned team through effective supervision, staffing, and resource coordination. Foster a collaborative, culturally responsive clinic culture with clear communication. Oversee EHR implementation and technology systems to support compliance and efficiency. Budget Development & Financial Oversight Develop and manage clinic budgets in partnership with leadership and finance. Monitor spending, ensure compliance with fiscal policies, and track variances. Oversee vendor contracts, procurement, and invoice approvals. Provide accurate financial reports to support planning, grants, and board updates. Identify cost-saving strategies and forecast financial needs for clinic growth. Ensure adherence to funding guidelines and maintain audit-ready financial controls. Program & Community Development Develop partnerships with local organizations to expand access and reduce stigma. Design mental health programs rooted in community needs and impact data. Represent the clinic in public forums, coalitions, and educational events. Compliance & Workforce Support Ensure adherence to HIPAA, OSHA, and other regulatory requirements. Promote staff development, well-being, and retention through coaching and training. Implement quality assurance measures and maintain risk mitigation systems. Sustainability & Impact Success Standard Cultivate diverse funding sources and pursue innovative financial models to ensure long-term sustainability. Support grant writing, donor engagement, and strategic planning to align resources with clinic goals. Use data and feedback systems to evaluate program impact, guide decision-making, and strengthen client-centered services. Develop clear, compelling impact reports and dashboards to communicate outcomes to funders and stakeholders. Minimum Requirements: Master s degree in Social Work, Counseling, Psychology, or related field; licensure required (LCSW, LPC, LMFT) Minimum 5 years experience in behavioral health or clinical program leadership Proven track record in launching or managing community-based mental health services Experience in grant-funded program management and reporting Demonstrated success in staff supervision, operations, and strategic planning Knowledge, Skills, Abilities, and Other Characteristics: Strong leadership, team development, and interpersonal skills Proficient in budgeting, financial tracking, and vendor oversight. Understanding of crisis response, case management, and care coordination. Excellent written and verbal communication Knowledge of mental health regulations and compliance standards Experience with EHR systems and clinic operations Familiarity with Medicaid/insurance billing and behavioral health funding Strong critical thinking and problem-solving abilities Cultural competence and ability to work with diverse populations Proficient in Microsoft Office and basic data reporting tools Preferred Qualifications: Bilingual (Spanish or other language common in northern NJ communities) Experience starting new programs or facilities in the health or nonprofit sector Familiarity with integrated care models and wraparound services Background in nonprofit or mission-driven organizations Experience with community outreach and partnership development AMERICANS WITH DISABILITIES ACT (ADA) In accordance with the Americans with Disabilities Act (ADA), the CARE Center of New Jersey is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require an accommodation during the interview process and/or to perform the essential functions of your job, please notify the Human Resources Department as soon as possible. EQUAL EMPLOYMENT OPPORTUNITY (EEO) The CARE Center of New Jersey is an equal opportunity employer. WHAT WE OFFER Medical, dental, and vision insurance 403b retirement plan with company match Company paid basic life insurance and personal accidental insurance Paid time off A host of fringe benefits A fun and welcoming work environment