As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Manager, Investor Services

Location(s): Singapore

Get To Know The Team:

At SS&C Fund Services (Asia) Pte. Ltd., collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business.

Why You Will Love It Here!

Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes’ walk from Raffles Place MRTWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well-Stocked PantryDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C UniversityEducation: Paid further education opportunities for employees who are eligibleExtra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

Perform day-to-day supervision of a team including involvement in their performance appraisals and ongoing development.Provide periodic reports & feedback on investor relation topics, client issues and department initiatives.Act as point of contact for clients and other internal service groups.Ability to handle and resolve escalated itemsCoordinate new client business meetings, clear communication of launch or conversion requirements.Ability to analyze, establish and review new client launch and conversion fund data in database.Work with external auditors and accounting to complete confirmation and due diligence requests.Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client serviceEnsure training is coordinated and implemented for staff, identify needs and action accordinglyAssist and lead department initiativesReview, understand and have ability to discuss fund PPMs/OMs and trade documents.Review/validate investor reporting and distribute to investorsReview/approve and release wires and maintain wire instructionsReview/process investor transactions in accordance with the Fund’s offering documents.Maintain database and dashboard to keep them accurate and current.Review fund manager reports per or upon request. I.e. ERISA, Blue Sky, etc.Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.Perform database and application testing as warranted.

What You Will Bring:

Bachelor Degree or equivalent work experienceManagerial experience is requiredKnowledge of financial services/mutual funds/ hedge funds/private equity funds required.Good Knowledge of Microsoft Office ProductsProven ability to work under pressure and meet deadlinesStrong organizational and relationship building skillsProven training skills and adaptable to various software/database applications

SS&C Fund Services (Asia) Pte. Ltd. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.