As part of our Human Resources team, you’ll help us attract, hire and retain the top talent we need to achieve our bold vision. You’ll play a vital role in defining, developing and maintaining the winning culture that empowers diverse individuals to work together and create the impossible. We’re seeking change leaders, talent strategists, employee advocates and culture architects to enable our teams, partners, and businesses to do and be their best.

In this position…

At the heart of our organization, we are committed to redefining the experiences that matter most for our employees. As the Customer Experience Design Manager, you will be a key driver in shaping a future where interactions are seamless, intuitive, and impactful. You will partner closely with the customer/business, empathize with the opportunity at hand, and play a key role in driving the outcome of projects in line with the 5D framework—Discover, Define, Diagnose, Design, and Deliver. You will lead a team dedicated to creating experiences that simplify and enhance daily interactions, resonating on a personal level and transforming the way our people engage with processes and technology.

 This role is hybrid and requires 3 days in the Dearborn, MI office.