At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

726 N. Midvale Blvd - Madison, Wisconsin 53705

Job Description:

Position Summary: 

This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators. 

 

Here’s what you’ll do:  

Supports the department’s staff efforts and work through timely response to questions, with a caring and appreciative attitude and demonstrated effectiveness in dealing with employee issues

Determines variety and quantity of products and department supplies to be ordered or produced, according to orders and/or sales projections

Monitors and controls department costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring displays

Conducts inventories and cycle counts as required

Develops and achieves the departmental budget, such as departmental contribution to overhead, margin, gross profit, labor and purchase goals

Provides insight and input in department personnel decisions such as hire, discipline, reward and termination

Ensures proper training to all employees

Maintains a safe work environment for employees, vendors and customers

Observes sales floor and back stock conditions; takes action to correct areas of opportunity

Monitors and addresses customer issues or questions

Sustains a high level of product knowledge and product preparation

Works toward continuous quality improvement

Stays current with changing company technology, including software programs

Leads, coaches, teaches and reinforces Metcalfe’s culture, customer service, and performance expectations to all Department employees

Upholds, supports, and promotes all company policies and procedures

Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards. 

Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed. 

Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed. 

Develop and implement a plan that results in meeting company goals and key performance indicators. 

Additional responsibilities may be assigned as needed.  

 

Here’s what you’ll need:  

High School Graduate (Required) or Equivalent (GED).  

Two years of retail experience preferred.  

One-year supervisory experience preferred. 

Strong written and verbal communication, and bookkeeping skills.   

Good organization, prioritization, decision-making, problem solving and conflict management skills.  

Strong leadership abilities with capability to work in a hands-on environment.   

Good strategic planning and business acumen skills.   

Good knowledge of retail store operations; knowledge of retail management systems.   

Proficient in Word, Excel and PowerPoint.   

Depending on company location, ability to communicate in Spanish is highly desirable.  

 

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

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As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. 

We are not able to sponsor work visas for this position.