Job Summary:

The Claims Recovery practice is part of Advisory’s Forensics - Risk, Insurance segment specializing in assisting insurance policyholders with the preparation, presentation and settlement of major insurance claims resulting from some covered cause of loss.

BDO is seeking a highly motivated and detail-oriented Manager to join our Claims Recovery practice. As an integral part of our team, this role leads and manages the preparation and evaluation of complex commercial insurance claims across various industries, including property damage, business interruption, cyber events, and more. This position oversees the full lifecycle of client engagements, from planning to execution and resolution, ensuring consistent progress and client satisfaction. This role involves managing day-to-day interactions with project staff, engagement leaders, clients, and insurance representatives, while evaluating insurance policies and analyzing financial data to support claim valuations. The Manager builds Excel-based models to quantify losses, maintains organized documentation, and identifies solutions to potential issues in the claim adjustment process. Participation in client meetings and site visits is crucial to understanding operations and loss impacts, and this role prepares and presents financial schedules and narratives to engagement leaders.

This role requires strong analytical, decision-making, and critical thinking skills, along with exceptional communication and organizational abilities. The Manager must be adept at multi-tasking, whether working independently or within a team, and capable of building strong relationships with internal and client personnel. A collaborative mindset is essential, as is the ability to manage administrative matters, including engagement staffing, client billing, and adherence to firm quality standards. Additionally, this position contributes to litigation support, forensic accounting assignments, and the growth of the practice through client pursuits, proposal development, marketing efforts, and relationship building.

Job Duties:

Leads and manages the preparation and/or evaluation of complex commercial insurance claims and other projects across a broad range of industries and loss types including property damage, business interruption/time element, cyber events, product recall, and fidelity/employee theft Assists in managing client engagements by supporting the scoping and planning phases, participating in execution, and contributing to resolution efforts Manages the day-to-day interaction and communication with project staff, engagement leaders, client contacts, and/or insurance company representatives Oversees multiple projects simultaneously, ensuring consistent progress, client satisfaction, and timely deliverables Evaluates insurance policies to determine applicable coverage, limits, sub-limits, deductibles, and valuation provisions Reviews and analyzes financial data, including financial statements, budgets, forecasts, production reports, and cost records to support claim valuations Reviews and analyzes claim documentation (e.g., invoices, purchase orders, payroll records, inventory reports, contracts, change orders, estimates, and vendor documentation) Builds and maintains Excel-based models to project revenue, measure physical and economic losses, extra expenses, and quantify other covered losses Compiles and maintains organized, accurate, and secure documentation throughout the engagement, including shared sites for clients and insurers Identifies potential matters of contention within the insurance claim adjustment process and proactively identifies solutions Participates in client meetings (in-person, virtual, or phone), insurer briefings, and site visits to understand operations and loss impacts Prepares and presents draft financial schedules and narratives summarizing key findings to engagement leaders with minimal supervision Contributes to litigation support and other forensic accounting assignments as needed Effectively manages firm and practice administrative matters, including engagement staffing, client billing, monitoring project economics, and adherence to Firm quality standards and protocols Supports the growth of the practice through contributions to client pursuits, proposal development, marketing efforts, and relationship building

Supervisory Responsibilities

Supervises the day-to-day work of Seniors, Associates, and Interns on assigned engagements, including review and approval of workpapers and calculations  Develops the capabilities of less experienced staff through coaching, mentoring, knowledge transfer, internal training delivery, and assignment of challenging work opportunities
 

Qualifications, Knowledge, Skills and Abilities:

Education:

Bachelor’s degree, required; degree in Accounting, Finance, Economics, preferred 

Experience:

 Five (5) or more years of experience in preparing and/or evaluating insurance claims with a focus on business interruption/time element losses, required

License/Certifications:

Accounting/finance designation (e.g., CPA, CFF, CFA), preferred

Software:

High proficiency in Microsoft Office Suite, specifically Excel, PowerPoint and Word, required

Language:

N/A

Other Knowledge, Skills & Abilities:

Strong analytical, decision-making, and problem-solving abilities Exceptional communication (verbal and written) and people skills Solid organizational skills, especially the ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Ability to build and maintain strong relationships with internal and client personnel  Ability to work in a collaborative and team-oriented environment while pushing themselves, their peers, and their teams for strong results and quality work

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range:  $100,000 - $150,000
Maryland Range:  $100,000 - $150,000
NYC/Long Island/Westchester Range:  $100,000 - $150,000