Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship. **Position Summary** We are seeking an experienced Manager of Enterprise Applications with a background in ERP and/or CRM systems, business intelligence (BI) and data governance, and preferably within a manufacturing environment. A heavy focus for this role is placed on driving analytics strategy, change management and continuous improvement in the enterprise applications domain. This role requires a seasoned professional with a minimum of 6 years of experience in enterprise application support and change management, including at least 2 years in a managerial capacity. **Essential Functions and Key Responsibilities** Team Leadership and Management: + Manage an internal multi-disciplinary team and external third-party managed services, consisting of ERP specialists, program developers and BI developers + Provide leadership, guidance and mentorship to team members, fostering a culture of continuous improvement + Conduct ongoing performance management, goal setting, and professional development planning for direct reports Data Strategy, Governance and Change Management: + Maintain a comprehensive data and analytics strategy aligned with business objectives. + Enforce and maintain data governance policies and procedures to ensure data security and data integrity in BI/reporting + Oversee master data management, data architecture and data modeling activities to support analytical and operational needs + Provide thought leadership and guide the IT organization’s change management process, including managing segregation of duties and revision control of documentation, code and other artifacts Business Intelligence (BI) and Analytics: + Oversee the evolving design, development and deployment of BI solutions and analytical tools + Drive the adoption of self-service BI capabilities across the organization + Monitor the BI platform performance and optimize as necessary to ensure responsiveness, reliability and optimized cost of cloud resources + Ensure alignment of data/analytics technologies roadmap with artificial intelligence (AI) pilots and initiatives ERP and CRM Management, Continuous Improvement, and Innovation: + Partner continuously with the Project Management Office (PMO) and business stakeholders to agree on priorities prior to execution + Drive continuous improvement of ERP and CRM systems, and champion the adoption of new technologies as necessary, to support strategic initiatives and realize efficiencies in business operations + Develop, socialize and execute the roadmap for upgrades and enhancements + Ensure master data hygiene across ERP, CRM and other business systems + Stay current with industry trends and best practices in data management, BI, ERP and CRM domains **Qualifications and Skill Requirements** + Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field; Master’s degree preferred + Minimum of 6 years of experience in enterprise applications configuration or support, with a focus on data management, BI, ERP and/or CRM systems + Proven track record of at least 2 years in a managerial role, overseeing resources responsible for BI, ERP and/or CRM administration and configuration management + Demonstrated understanding of data governance principles, master data management, data architecture and data modeling techniques + Experience preferred in managing change in ERP systems such as SAP, Oracle ERP or similar, and CRM systems like Salesforce, Microsoft Dynamics, etc. + Experience preferred, but not necessary, in the support and use of Power BI for data modeling and visualization + Experience preferred, but not necessary, in the support and use of Informatica IDMC and/or MDM products + Experience preferred, but not necessary, in managing third-party application support teams (AMS) + Strong analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions + Exceptional communication skills, both verbal and written, with the ability to communicate effectively at all levels of the organization ​ **Recruiter Contact:** ASHLEY LITTLE ASHLEYLITTLE@YKKAP.COM **YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce.** **YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.** **YKK AP America Inc. participates in the E-Verify program as required by law.** **Learn more about the E-Verify program** **(Opens in a new window)** **.** **YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP's Accommodations team at accommodationrequest@ykkap.com (accommodationrequest@apple.com) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.** **Employment with YKK AP America Inc. is conditioned upon successfully completing a negative drug test for the presence of illegal drugs.** **Notice on Recruitment Fraud** **At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP's recruiting correspondence will be sent by a recruiting representative with @ykkap.com (https://careers.ykkap.com/) email address — not @** **gmail.com** **, @** **yahoo.com** **, @** **hotmail.com** **or any other email domain service.** **If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports:** **https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs** **; 2) file a complaint with the U.S. Federal Trade Commission: https://www.ftccomplaintassistant.gov/ (https://reportfraud.ftc.gov/#/assistant) ; and/or 3) file a report with your local law enforcement agency immediately.**