About the Role:
As a Manager in the Content Management/Publishing - Generalist job family, you will oversee the day-to-day activities of a diverse team of entry-level professionals. Your role will include supervising various tasks within the content creation, editing, management, and publishing processes. By fostering a collaborative environment and leveraging your organizational skills, you'll help ensure the efficient delivery of high-quality content across multiple platforms.

Responsibilities:
• Supervise daily tasks of entry-level content professionals.
• Oversee content creation, editing, and publishing activities.
• Ensure timely and accurate classification and cataloging of content.
• Coordinate with various teams to facilitate smooth workflow.
• Assist in the implementation of content management systems.
• Monitor quality control processes and ensure adherence to standards.
• Support team members in troubleshooting and resolving issues.
• Provide feedback and coaching to team members.
• Ensure compliance with organizational and industry standards.
• Prepare and present regular progress reports to senior management.

Skills:
• Leadership: Ability to manage and inspire a team of entry-level professionals.
• Organization: Proficiency in coordinating multiple tasks and priorities.
• Communication: Effective verbal and written communication skills for team management and reporting.
• Content Management Systems (CMS): Familiarity with tools used for managing digital content.
• Quality Assurance: Understanding of quality standards and practices in content production.
• Problem-Solving: Skills to identify and resolve issues efficiently.
• Time Management: Capability to meet deadlines and manage time effectively.
• Collaboration: Strong teamwork skills to work effectively with various departments.
• Day-to-day oversight of homogenous support team
• Supervises the daily activities of support team(s) or entry-level professionals, typically conducting structured and predictable work
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors; typically does not perform the work supervised
• Assignments are received as tasks to be completed
• Executes functional/departmental plans, applying required resources from own team to deliver objectives
• Work is guided by policies, procedures and the local business plan; receives review, guidance and oversight from manager
• Has accountability for individual performance results and hire/fire decisions, although may defer to higher levels for final decisions

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.