Job Summary

Job Description

As a leading retail bank dedicated to innovating the way customers engage with their financial products, we are focused on delivering seamless, digital-first experiences. We’re transforming the retail banking sector to provide more accessible, efficient, and customer-centric products and services.

Digital offers a dynamic, fast-paced and exciting environment with unique exposure across channels, sales & servicing digitization and advisor & AC productivity platforms. Reporting to the Director – Digital Product Management, as the Manager - Digital Product Management, you will support the strategy and execution of our digital channels across advisor, online and mobile platforms, ensuring our retail banking products are easily accessible and effectively distributed to customers.

What will you do?

Support senior leaders and digital channel teams with rigorous strategic insight based on thorough research and analysis

Assist in defining and executing digital strategies that ensure seamless accessibility of retail banking products

Support the creation of materials for senior executives, for review, discussion, and decision

Support the monitoring and consolidation of reports and key performance indicators (KPIs) to assess the success of digital initiatives and recommend optimizations

Analyze customer behaviour, feedback and market trends to identify insights

Conduct competitive analysis to identify emerging digital distribution opportunities

Act as a liaison between product, technology, risk/compliance and marketing teams

Must Have

3+ years of experience in consulting, corporate strategy and transformation experience within a Financial Services, fintech or technology company

Experience with new/emerging businesses and digital business models

Demonstrated ability in project design, management and implementation

Strong Interpersonal skills and ability to develop strong relationships at every level of the organization

Excellent written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and Word

Comfortable working in ambiguous situations and across different lines of business

Nice-to-have

MBA or graduate / post-graduate or professional designations or equivalent

Minimum two years of deep and broad management consulting experience with an emphasis on business strategy

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Access to a variety of job opportunities across business and geographies

Job Skills

Business Strategies, Communication, Critical Thinking, Digital Business, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Services

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-03

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.